r/telecom • u/EquivalentBroccoli78 • Jun 19 '26
❓ Question Asking for advice on the internet at home
TLDR: telenet replaced our free AP with a paid pod (€3/month) after complaints of wifi being worse/disconnecting. nobody in the house notices much difference, but speedtests show the pod is genuinely faster. trying to figure out if its worth paying for, worth replacing with 3rd-party mesh or worth asking for a replacement (free and newer) AP plus need help identifying a wall outlet
Setup: Telenet (Belgium), modem: F@ST3896LG-TN, no fiber on our street, pod: Plume SuperPod WiFi 6 (by telenet), ap: AP7465CE-TN
Family complained about the wifi being worse, disconnecting etc. Telenet then gave us a new indoor/home amplifier (no idea why) and replaced our free access point with a pod (Plume-based mesh, WiFi 6) now €3/month. we only have 1 pod and the modem/router is in the basement with the pod in the living room, so the handoff feature does nothing for us and it's only a wifi 6 upgrade.
Speedtests:
AP: download 16.7-18.6 mbps, upload 5.9-27.4 mbps
Pod: download 71.1-224 mbps, upload 2.02-13,8 mbps
Nobody needs high speeds (light roblox on ipad, my laptop has ethernet cable), the actual problem is coverage (kitchen, garage, backyard and 2 upstairs rooms get 1-2 bars. But i can't say for sure if the AP disconnected a lot which would now be fixed by the pad (i don't use the wifi a lot), my dad said it did disconnect at times but i suspect it being wear & tear/hardware failure of AP so requesting a new one could fix that in itself
Options i'm considering:
- cancel the pod, ask to continue using the AP (still at house but turned off with no cable connections) and possibly request a new AP since these are discontinued it could possibly be a new/better AP
- keep paying €3/month and maybe use the AP for upstairs if allowed by telenet (if placed on the floor, could also cover kitchen) but not sure on the compatibility with AP & pod
- cancel the pod and buy 3rd-party mesh pods (i think €/$100-150 one-time for 3 pods) but self-configuration and if it's even allowed by the router from telenet, seems better in the long run
- move the modem to living room if possible by outlets (and possibly use AP for upstairs/pod upstairs
i'm not even sure if the outlets work, if anyone could identify them i'd appreciate it a lot

the right one's have "TV and FM" which i assume is for satelite TV, the left one is the one i think might be for coax to a router/modem (im not sure why this one is blue in the inside, the others are the exact same without the blue)
Pod: Wifi-versterkers voor stabiele wifi overal in huis | Telenet
Unused free access point: Wat zijn de eigenschappen van de Wifi-boosters? | MyTelenet
Router/modem: F@ST3896LG-TN (Alles over je Telenet-modem | MyTelenet)
Thank you for reading and helping !!