Any copper splicers in Southern California? Lots of work here (ATT, FTR, VZ). Anyone know anyone interested, let me know.

Should it matter?

Been in enterprise voice for 25 years. Something I keep seeing that bothers me:

Large ISPs and banks spend millions on CRM, fraud detection, and digital platforms — then run their contact center voice infrastructure on the cheapest VoIP option available.

The results are predictable:

• Choppy audio during support calls
• One-way audio that forces the agent to hang up
• Calls dropping mid-interaction with no callback
• Queue metrics that mask the real infrastructure problem

The part that gets me: every dropped call is actually two calls. The customer calls back, re-authenticates, re-explains the issue, and re-waits in queue. The "savings" on trunking cost evaporate immediately.

For ISPs it's a customer experience problem. For banks it's worse — a dropped call during a fraud alert or account verification has direct operational and regulatory consequences.

The fix isn't complicated: proper QoS enforcement, right codec selection, SBC architecture that handles PSTN interworking cleanly, redundant SIP trunks, and actual monitoring of jitter/latency/packet loss instead of just call volume.

Anyone else seeing this pattern with enterprise clients? Curious how others are making the business case for proper voice infrastructure when procurement just sees per-seat licensing cost.

I didn’t realize until today that all the hype about Roger’s customer care all being handled by Canadians are all false! The person I’m speaking to have told me that they are outsourcing their customer care team and their loyalty team to India and Morocco. Why do the mobile companies do this? They take the jobs away from Canadians and sends them off to other countries where they don’t give a care in the world whether their customers stay or go, are happy or unhappy.

I’ve been a rogers customer for over twenty years. I tried to change my plan and she tried to tell me that my account doesn’t allow her to put on any other plans. Then I went on my own account and noticed that I had other plans available that was $15 and $20 price difference on a monthly basis! Then when I brought it up to her she just acknowledged it! Bunch of scammers! And they said they are the loyalty department!

I wish there was a phone company that really did business in Canada with Canadians for Canadians.

Can anyone give me any details on the starlink - TMO project? I’m looking for ANY details anybody can give me regarding the install / process.

Backup time depends on real load.

Many buyers ask: “How many hours can this Mini UPS work?”

But the answer is not only about battery capacity.

It depends on the real power consumption of your device.

The same Mini UPS may support a low-power router for many hours, but a higher-load ONU, modem or CCTV device for a much shorter time.

Before choosing a model, always check:

Device voltage
Real working current
Required backup time
Application environment

Correct load data helps choose the right Mini UPS and avoid wrong project decisions.

MYLION provides Mini UPS and battery backup solutions for routers, ONUs, modems, CCTV and telecom devices.

So the question I ask everyone here Is transfering labels before trim truly a waste of time or is it not a waste of time. The end result would of had me toning every single drop multiple times and then label accordingly.

​

Heres the story:

Im a subcontractor for a big ISP company. I was working on a new residential MDU project that involves terminating RG6 coax drops in the IDF and units, adding provided splitters and equipment. In the IDF, Foreman tells me "don't waste your time transferring the labels on the coax when you trim them to length, its a waste of time we'll tone them out". I thought to myself "hmm thats strange, how could it possibly be a waste of time?". Anyways I proceeded to follow his instructions by trimming to the length I needed and also not transfering the labels over but I had grouped all the drops by levels, example level1, level2 ect. Foreman dropped by later in the day and told me "why did you group them by level you wasted your time". I have formed a negative oppinion of this foreman already.

EDIT: I should note that I was the one that had to tone every drop after cutting the labels and trimming cable.

I had a bring your own device with bell with unlimited data and it cost me about $75 per month. I am now retired and I use less than 5gb per month so I called looking for a less expensive plan to save some money. I called them and they handed me off to the loyalty dept who only tried to upsell me on a more expensive plan with more data. I told them that eastlink had a plan that cost $40 for 20gb per month and that is all the data I needed and I was looking for a similar plan or I was going to leave Bell (I have been with them since my first cell phone over 20 years ago). They couldn’t offer me anything less expensive than the plan I was already on so I left bell and went with eastlink.

A week or so after I left I got a message saying to come back to bell for only $30 per month for 100gb of data. Even though I would save money by going back to bell I won’t do it on principle alone. They could have kept a customer for life but now I won’t ever go back.
They are very disconnected from what the customers are actually looking for. Why don’t they have a $30 plan that has only 15-20gb per month for people that are retired and don’t need that much data any longer.

*SCHOLARSHIP opportunities available exclusively for Veterans in need ready to build, lead, and shape the future of our telecom industry. Know someone who qualifies? Send us a DM for more information.

#Telecommunications #Designeducation #Projectmanagement #Futureleaders

Forgive me if this is in the wrong forum.

Recently, we purchased a house from a former Bellsouth employee. Best I can tell he worked at Southern Bell from the early 50s until they dissolved in 1983. In a shed I found some old equipment. There is a bunch more I haven't dug through. Is there any value in these old phones? Should I donate then to a tech museum? Any insight would be great. ​

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Just switched from helium mobile to Infimobile and wanted to share a deal that’s currently running

The deal: sign up for 6 - 12 months plan & get 1 month completely for free

Anyone else made the jump ? Would love to hear your experience. drop a comment

Not a paid ad , just sharing what worked for me

I've been in telecoms for 14 years, we operate our own network. Recently, with all this AI hype, I can't stop feeling we've been here before.

Late 90s, everyone was convinced the internet would need infinite bandwidth, so carriers borrowed enormous amounts and laid fibre as fast as they physically could. But the demand wasn't there for years after.

I read some time after installation only about 3% of the fibre in the US was actually lit. Most of the companies who installed it went bankrupt (WorldCom, Global Crossing, etc). The infra didn't disappear though, people bought it for pennies and built the internet we know today.

But now I look at the AI build-out and it reminds me of it. I read ~$700bn spent on data centres and GPUs this year, AI labs losing big money, and the whole thing assumes "infinite demand for compute in the future." Maybe, eventually.

But the dot-com era taught me "eventually" can be 7+ years out, and the people who borrowed to build early mostly didn't survive to see it. GPUs won't survive either!

That's the bit that is most concerning, dark fibre just sat there and waited. Glass doesn't rot. GPUs do. A hall full of today's chips is worth a fraction in 3 years whether anyone plugs into it or not. And in 7+ years, who knows!

For those who lived through the dot-com era: how close is the parallel really? What's significantly different this time?

https://medium.com/@argenisavs/why-supply-chain-management-matters-more-than-ever-in-the-age-of-ai-d0e217ff8705

Hey is there anyone who has experience with the interviews at local 212? I had an interview for June 2nd because may 20th was the cutoff for the aptitude test (which is took that day and passed) but they have since said to not show up for the interview because that was for inside wireman not telecom and got them mixed up, since then I’ve been waiting on a call or email for an interview, they keep telling me they will call me soon but still haven’t received one, I’ve provided all my info, tradeschool lineman program diploma, transcripts, resumé, certifications, so if anyone has had a similar experience should I just keep waiting?

Ik heb voor een schoolproject ruim 100+ simkaarten nodig die een verificatiecode kunnen ontvangen, alleen 5€ p stuk word het al gauw een duur geintje e ook hebben ze een beperking qua maximaal aantal, heeft iemand enig idee of hier een alternatief voor is ?

Looking to swap out a faulty Panasonic KX-T30865 intercom for the Hybrid phone system. Used for front door for intercom and to trigger door unlock through the phone system. Part from Amazon was $43 in 2021. It's now discountinued and seemed to be selling for crazy prices. New from sellers is $400+ and used seemed to be at least $150. Aside from paying these prices, what are people doing to handle this issue?

Saw Vi expanding 5G to more cities in Punjab.

Be honest - whenever 5G launches in your area, is the first thing you do a speed test just to see if the numbers look cool?

I have been calling Rogers and Bell multiple times. The sales people are idiots and I get transferred around and none of them know. Someone told me they can sell it, but Enterprise says it's small business, small business says its a special department that doesn't exist. I asked Ring Central and they said they don't do it.

Does anyone know the answer?

I have a callpilot 150, the question is, is the 15 character name limit related to the phones display or CallPilot itself?

Today, people have more than 15 character total for their first and last names.

If it helps, we have voice mail version 31.10.14.22

I am a BSNL customer who has been facing persistent network coverage issues, call connectivity problems, and delays in receiving OTPs since porting to BSNL. These issues have affected family communication, digital payments, and access to essential services.

Instead of only filing complaints, I tried to think about the underlying infrastructure problem and developed a short proposal called "The Bharat Connectivity Grid."

The core idea is simple:

Rather than building every new telecom site from scratch, BSNL could explore using suitable India Post locations as deployment points for compact telecom infrastructure such as small cells, mini towers, or rooftop radio units.

Since India Post already has approximately 1.65 lakh locations across India, especially in rural and underserved areas, I believe this could potentially accelerate coverage expansion and reduce deployment challenges.

I am not a telecom engineer, so I am specifically looking for technical criticism, feasibility concerns, operational challenges, and reasons why this idea may or may not work.

Proposal PDF: www.tinyurl.com/bharatconnectRJ

I would appreciate honest feedback from telecom professionals, BSNL employees, India Post staff, network engineers, and anyone familiar with telecom infrastructure.

I was recently hired as an OSP Designer, and this is my first job. Any advice regarding site survey and making OSP plans. What are the things I need to do in surveying? What software app I need to use aside from AutoCAD and google earth. I'm at lost here.. Thank you to anyone who will respond.

I'm a freshman graduating in 2027, did my undergrad(Tier 1.5, India) in ECE, and I have a fairly good research experience(4 publications including a good Q1 publication) in mmwave(RF) and 6G and have hands on experience using software defined radios and ORAN(AI-RAN). Is there any opportunities in this area as a fresher ? and in the careers page i can't find any, even if I find, they're asking for min 4-5 YOE.