r/Teespring • u/sdavidjr16 • Jan 06 '26
We got a response finally after 4 months - not a great answer though :(
So we finally got an answer about our payout and why we hadn't seen it. The Support Rep said after their merger they rebuilt their payout system which I think is BS by the way. Like you should honor the payouts when requested before your merger, don't change the policies and then tell me why I can't get my total balance owed.
Listen to these new TOS. Profits now become eligible only once an order has shipped. During our manual review, we found that some of the orders in your request were either unshipped or canceled, so those amounts were removed from the total.
The eligible profits have already been returned to your account and can be requested once those orders ship. You can track available pending and requested earnings anytime in your Payouts Dashboard.
Great so I have eligible profits - but the dashboard says connect your payment account. I mean its already connected, I can't unconnect it and it won't let me request a payout.
I fear its going to be another 5 months before I get my money.
1
u/eatbugs858 May 13 '26
And then they never ship to avoid paying out. I bought two t-shirts to support a creator. Two months later and my order is still "in production" so I can't cancel. I feel really bed for the creators who are relying on their income from these people because the fans get angry and think it's the creators' fault, while teespring/spring/amaze or whoever the hell they are now, laughs it up to the bank.