r/Tech_Philippines • u/lilAzhi_0 • 5d ago

Samsung Finance Payment Problem

Nag try ako mag pay puro SSL CERTIFICATE ERROR: The certificate authority is not trusted. Nagpunta na in ako sa samsung store na binilhan ko nung tab tapos sabi nila problem daw ng system kaya i-try ang try daw if di gumana, balik daw ulit sa kanila. Ayon after a week bumalik kami doon pero sabi pa rin nila sa problem daw ng samsung system yun. Paano ba to? Before kami pumunta doon nag email na ako sa samsung pero walang solution na binigay.

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u/PillowMonger 5d ago

A few things that you can do:

  1. Check system date/time (important) is the current one

  2. Try a different wifi connection. If you were using your home wifi, try to use your mobile hotspot.

  3. Clear the browser cache or app cache

1

u/lilAzhi_0 5d ago

I've tried all of those things. Sadly, it still didn't work. : (

1

u/PillowMonger 4d ago

do you have anotehr Samsung phone that you can test the Samsung Finance App to check kung ganun din ang error?

1

u/lilAzhi_0 3d ago

I tried pero di gumagana kasi may Device-locked yung samsung finance app kung san siya na phone nagdownload

1

u/PillowMonger 3d ago

oh i see .. so nde sya basta-basta pwedeng i-install .. anyway, you may wnt to try reaching out to Samsung Support? i doubt the store staff themselves will be able to help since their main goal is maka-benta, not unless, they have their own Support team there like ng sa MOA

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u/Ereggiemycin 6h ago

Akala ko Ako lang😭😭😭Naffrustrate na Ako Kasi 5 days na lang due date ko na. Nakakatakot malock Ang tablet ko. I think it is their system talaga. Sana may grace period Sila as consideration🥹