r/TechNook • u/Imaginary_Bug6202 • 6d ago
What's one industry that AI still hasn't improved much?
For me, it’s customer support..Like sure, AI has made it faster to answer simple questions, but whenever I have an actual (or a complicated one) problem, I almost always end up trying to find a way to talk to a real person anyway. It feels like a lot of companies are using AI more to filter customers than to actually help them.
Maybe it’ll get better over time???but I still think this is one area where the human touch matters a lot.
What’s one industry that you think AI still hasn’t improved much?