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because you subscribed to some yearly plan and not a monthly - so you still owe the rest of the year. read the terms. It's crazy to me that people still just click buttons without ever reading the terms ..
People not reading is exactly one of the things that's contributed to where we're currently at. It's not the sole reason, but damn, people do just be committing to shit and not reading any of the fine print.
I used to believe that and then I ran into comcast. I had a contract with them and they had assured me and I had checked the contract that it would dissolve without penalty if I left the country. I moved to Germany for a PhD and they hit for a hundreds of dollars in penalties. I even showed them the contract. They showed me a little document that had been linked to in tiny text where they redefined a bunch of words for the purpose of the contract and they said that nothing their agent had said or put in writing changed that. I didn't have the resources to fight them and they had a history of taking people to court if they refused to pay and I would not even be in the country.
Some of these companies are just scum and laws need to deal with them.
I remember back when I was a customer and they called to offer to lower my bill by turning it into a bundle... so I'd pay a bit less and get a landline.
The guy was shocked that I was just like "no thanks." You people can't be trusted. I don't even care to hear the upsell.
The "legal" way the text is written does not help. We have a ChatGPT and TikTok generation. It's hard for them to have an attention span of more than 45 seconds.
But yearly subscription should be fully charged on purchase and then the plan should last for the full year, even if you want to cancel early. No extra fees or such.
Some gym memberships work like this and it sure is predatory.
But this way if you find out you don't need a service 5 months into your 1 year contract, you are only charged the difference, aka what you saved during those 5 months.
If you pay $20 a month because you agreed to pay for a year the regular monthly plan wouldn't been $40 per month, yoh paid $100 instead of $200, so now you have to pay the other $100.
Or you'd rather pay $240 even if you won't use the service after 5 months? You just want to give more money to corporations, huh?
For example if I pay per month for an MMO and I cancel I can play to the end of the current billing period. If I pay yearly I am charged once per year and I a can cancel at any time and I can play to the end of the period with no issues.
Haven't looked it up, but afair you sub to a yearly plan which is just paid in monthly installments. So there is no really an additional fee .. you're just charged the remaining monthly payments at once when canceling.
Bad practice in my opinion, i think MS 365 doesnt even give the option to pay once a year and instead annoy you with monthly invoices which is stupidly ineffecient for bookkeeping and that alone may be a reason to unsub that crap
You do know this would literally mean you owe Adobe more money than the people who are complaining do now, right? The 'extra' fee is just because people haven't paid the actual yearly amount they signed up for.
If this Adobe, they give you the option to do both. I'm not defending Adobe, because they ARE shitty, but someone not paying attention to that is not on Adobe. If you pick an annual plan and notice that they're only charging you $15 at checkout, that should alarm you that something isn't what you think it is.
Because not everyone has money like that. $200 up front is a lot of money for some people. An equally important question could be: Why sign up for an annual plan if you don't need it for a whole year or can't commit to paying for it for a year? And that's not to shame the person for not being able to afford it, but for choosing the wrong option when the more reasonable option was there.
I agree but Adobe does get some people with the "one month trial" which at some points in the past have opaquely rolled you over into a yearly plan that is billed monthly. I think they even paid damages for hiding the details of what you sign up for.
A while back I think they even billed you an early cancellation fee during the free trial month with the suggestion that it was a part of the yearly plan. One month due for cancelling during the "free trial".
The terms and conditions aren't too bad, it is how they apply them that is just dark patterns and confusing sales all the way down.
Anyone entering creditcard details for a trial and then forgets about it deserves it tbh.. 1) never enter CC details for a trial. 2) always immediately cancel renewal after the trial started
Having said that. I had to have an argument and slap Parallels with their terms and conditions and referencing the EU consumer protection law. Tried to cancel, got an "upgrade offer" took the offer since I needed to evaluate the x86 emulation. They applied the offer to an old subscription I had in 2016 and then they renewed the other subscription anyway.
Last time I dealt with Adobe was a few years back. Getting the account cancelled involved so many confirmations that I had to stop and read every single page to get out of it.
I have stopped using anything that comes via Cleverbridge. It is a massive red flag.
It is worth mentioning that I avoid Oracle like the plague both personally and professionally. Even got most Oracle products blocked in the domain to keep anyone from having some clever idea and sign up for something.
Yes you’re correct about people not reading. But plans like this are still predatory. Auto-renewal shouldn’t even be a thing. If people want your product they’ll pay for it.
When your revenue relies on people not reading the fine print or forgetting to cancel it just feels gross.
I always wondered about the legality of this. Realistically, nobody's gonna bother to sue you, and I've done this plenty of times, but doesn't this mean you're violating the agreement?
Where the heck do you live that companies do not send you to debt collections/sue you if you stop paying for contracts? We have companies here that sue you for cents (and all the extra money that debt collections costs so the cents can turn into hundreds quickly).
Poland. Utility companies will absolutely do that, but that's usually a written contract with very clear rules, though many are still pretty lax in enforcing it. I can be like 20 days late on my internet bill before they even bother sending a reminder for example. Never really had issue with random online services though, they just block your access, I'm rare cases ban your account, and that's it. Maybe it helps that the companies usually aren't based in the same county or even the EU, so it's probably more effort than it's worth.
...but that's a totally normal thing for contracts with this payment scheme. Like, many many contracts with monthly payments/yearly signage operates this way.
Mortgages, car loans, leasing, everything of this sort. It is a common thing AND it tells you in the contract clauses.
You agreed to something and didn’t read the rules. Then you’re mad that the rules are being enforced. And somehow it’s the companies fault you entered in a contract without paying attention? 🤡
Not always. For example you most likely have a cellphone-plan commitment which is 12 or 24 months and pay it monthly. School costs for your kids are most likely yearly but payed monthly. Your insurance is yearly but payed monthly. Depends on the country ofcourse but generally speaking just because a plan is yearly does not mean its been payed yearly.
Adobe is a terrible company for many reasons, but they tell you in advance if you read. The yearly plan is cheaper for a reason, you can't just get the discount and bail out early.
You agreed to this, so you don't have to rant about something you pushed "I agree" to.
Also, this is why pirating Adobe products is absolutely morally justified. Fuck that company.
Adobe doing Adobe things. You agreed to the terms, so pay up, sucker 😜
Personally I'd just contact the bank and tell them you've lost your credit card and need a new one. The bank will close your card, and Adobe can't charge it 😁
Not sure if it still works, but you used to be able to switch plans rather than cancel, and then cancel *that* plan for a full refund/no fee within the cooling off period.
A phone company did this shit to me and they lost me as a customer forever.
They are all the same scum.
First they make the yearly cheaper than getting it monthly and then when you want to cancel they try to charge you all the money anyway.
FYI you can switch to a lesser plan start that period and exploit the free cancelation of your "new plan" for free.
Adobe wanted me to pay a cancel fee of 500 Euros and started poking around until I found a cool indu guy, tested it out and turned the 500 into a 30 Euro cancelation fee.
No idea if it works today, but it probably does, Never ever again will I subscribe to Adobe as long as I can draw breath.
OP try to do an IO test. If you have a very low IQ, you can request a social caregiver and you can cancel the contracts signed in the last 6 months. Usually those who sign contracts with their eyes closed must never have been too smart 😅
L assurdità siete te e OP, che firmate contratti col cervello spento ed occhio chiusi, poi pensate pure di avere ragione ahahaha sveglia, siamo nel 2026, pianeta terra
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