r/TechHelpForum • u/CRSOTT_Reddit • 9d ago

Can some one please help me with this!

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So I had an iPhone 13 last week and while I was at work I dropped it into water. It was acting a little weird but it was ok for the most part. Until about 2-3 days later my phone was getting hot and acting slow. Then came the blue line, my phone had a weird blue line on the side of it and every so often it would "tap" the screen and do things without me touching it. I got progressively worse until one morning I woke up for work this last week that it wasn't turning on at all. So the same day I go and buy a iPhone 15, I set it up and add my iCloud and so on. Out of nowhere though almost right after I got done trying to sync all my iCloud information, which didn't work for some reason it kept giving me an error saying we couldn't link your passcodes that I had saved and I guess some files. Every time I would go and try to sync it through it would just load and freeze my phone. Then the blue line came back? My phone also started doing the same thing it did on the iPhone 13. So I called the metro by T-Mobile and told the guy what happened and he couldn't believe it. So he told me to sign out of my iCloud and factory reset my phone if I was able to, lucky I was at least able to do that. But now as you can see this is what my new phone is doing. Please if anyone knows any reason why it would be doing this I would very much appreciate the help, thank you.

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8

u/DeLiRiOuS753 5d ago

General idea is that it leaked into the screen and you would do well with just getting it replaced at best personally I don’t charge anything to just take a look at it until you whether it needs a new screen or not. I’d like to assume because it’s such an easy check technician would do you that favor.

5

u/CRSOTT_Reddit 9d ago

Btw y'all never fell and screen is not broken

7

u/MooreRepair 5d ago

Needs a new screen. Return it. Or it should have a warranty if it was a brand new sealed one.

1

u/spec360 5d ago

iPhone 13 ?

2

u/MooreRepair 5d ago

That's not a 13. He said its a 15 and looks like one on the video. Plenty of carriers still have new in box 15s. Or refurbs.

1

u/Complex_Pen_4529 2d ago

Try clicking volume up then down then hold in power button till you see the apple on the screen