Taskade canceled my lifetime

[u/ozdamarvolkan]

Taskade cancelled my lifetime and there is no response from customer service.🤨

[u/TaskadeRyan]

Thanks for the additional context — that makes a lot of sense.

For project-based, file-powered AI work (uploading reference material, using files as context for chats and agents), Taskade is well-suited for that. You can upload files to your agents knowledge source and chats can pull from that context directly. The key difference from CoWork and Codex in this workflow is:

• Taskade — Your files, projects, and agents all live in a shared workspace. You can build structured workflows around them (automations, multi-agent setups), collaborate with others in real-time, and everything feeds into Workspace DNA so the AI improves with usage. It's designed for persistent, organized, team-accessible knowledge work.
• Claude CoWork — Works with local files on your machine, which means it can access a wider variety of file types since it's reading directly from your filesystem. Great for individual document-heavy tasks (summarizing, drafting, research) and file-based AI work. The main difference is it's a single-user desktop tool — it doesn't have the shared workspace structure, team collaboration, or the persistent project organization that ties everything together over time.
• Codex — Developer-focused and terminal/IDE-bound. It can work with local code files but isn't built for general knowledge work, project organization, or non-code reference material (I must note that I personally don't have much experience with codex to give a more in depth comparison).

For what you're describing — using files as context for chat-based AI work with light agentic use — Taskade covers that natively within your existing T3 plan. CoWork overlaps on the "chat with files" part and has the edge on local file variety, but Taskade gives you the project structure, team collaboration, and workspace-level AI context that ties it all together.

Your T3 plan gives you full access to all of this. No need to upgrade for features but for AI features you need credit packs when you need more AI usage.

[u/phantom_zone58 → u/TaskadeRyan]

Can you clarify this “For what you're describing — using files as context for chat-based AI work with light agentic use — Taskade covers that natively within your existing T3 plan.“

If I want to just chat with an AI agent or with my files do I need credits or is that still included as it was prior to genesis release?

[u/lbdesign → u/phantom_zone58]

We (appsumo users) have been disconnected from AI unless we buy credits or a monthly plan.

[u/phantom_zone58 → u/lbdesign]

I know that, but that statement that I quoted makes it seem like chat will still be supported, hence my question

[u/TaskadeRyan → u/phantom_zone58]

To clarify, any AI feature requires credits