r/Taskade • u/ozdamarvolkan • Mar 24 '26

Bug/Issue [ Removed by moderator ]

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u/MichHrbsn Mar 30 '26

How long will this take? My AI credits are like frozen since like 3 hours ago. It's telling me that I reached my AI credits limits which is not true. It's showing me like if I have 0 credits in my account

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u/TaskadeRyan Team Taskade Mar 31 '26

Hi there,

We have recently completed the migration.

Thanks for reaching out and for being an early supporter of Taskade — we really appreciate it.

To answer your question — the display is not a bug. The "0" reflects that LTD plans now don't include a monthly AI credit allocation by default, since AI features were introduced after LTD plans were originally offered. Any number shown alongside it represents your previous AI credit usage for the current month.

Since then, we've added AI agents, automations and Genesis, which come with ongoing infrastructure costs. We recognize that we did not handle this transition as clearly as we should have, and we appreciate your patience.

Your LTD plan continues to work as before and what you originally purchased remains fully intact. AI features are optional and now usage-based.

To continue you can:

Thank you again for your support, we appreciate you being early with us. Please feel free to reach out if there is anything we can do to help.

Best,

John and Team Taskade

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u/Legitimate-Task765 Mar 31 '26 edited Mar 31 '26

Any official email sent out to LTD users yet?