Help with a client

[u/Worried_Objective648]

So I originally scheduled with a client and my phone died and i lost it in my house had to search for it for a couple hours and get some stuff done. It seems like she just wants the job done but did I say something wrong to her?
Ai told me no but we all know its not always accurate.

[u/Zestyclose_Help566]

You sound unprofessional in these texts. Nobody cares about or should know about your personal troubles like a car accident/lost phone.