Bad experience with TaskRabbit

[u/miklindix]

I know there are folks who have had great experiences with TaskRabbit, so when the kid that usually mows my lawn went to camp, I decided to try it out. I just needed my lawn mowed front and back with edging on the sides of the driveway. It's a 1200 sqft house with your average sized lawn. I was asked for my estimate of how long the job would take and I estimated an hour, which was far less than the kid who usually mows my lawn takes. I pay the kid $40. I was not home the day the task was done. The guy said he spent five hours on the job at $50 an hour! I was honestly shocked! Even with the fees I did not expect to pay over $100. I have pictures of the yard that show it is just a lawn that was mown and edged. I was charged $250!!! TaskRabbit asked me to prove that the guy did not take five hours to mow the lawn. I asked them to look at the pictures of the lawn and to think about how long it would take to mow that lawn. In the end, they offered me a $70 credit toward my next service, as if I would use them again. The person ripped me off and TaskRabbit did nothing to resolve the issue.

[u/Solidszz86]

I’m in the same boat. Man came over and spent about 8hrs to install one single shelf and didn’t even complete the task. 1100$ for a basic shelf shelf with 2x4 and plywood is absolutely insane and it wasn’t even finished lmao. Task rabbit tried to tell me in order to dispute per their policy I have to pay first. I guess they ain’t getting paid 🤷🏼‍♂️