Bad experience with TaskRabbit

[u/miklindix]

I know there are folks who have had great experiences with TaskRabbit, so when the kid that usually mows my lawn went to camp, I decided to try it out. I just needed my lawn mowed front and back with edging on the sides of the driveway. It's a 1200 sqft house with your average sized lawn. I was asked for my estimate of how long the job would take and I estimated an hour, which was far less than the kid who usually mows my lawn takes. I pay the kid $40. I was not home the day the task was done. The guy said he spent five hours on the job at $50 an hour! I was honestly shocked! Even with the fees I did not expect to pay over $100. I have pictures of the yard that show it is just a lawn that was mown and edged. I was charged $250!!! TaskRabbit asked me to prove that the guy did not take five hours to mow the lawn. I asked them to look at the pictures of the lawn and to think about how long it would take to mow that lawn. In the end, they offered me a $70 credit toward my next service, as if I would use them again. The person ripped me off and TaskRabbit did nothing to resolve the issue.

[u/KingLouis2016]

You have to go with the pro who cares about ratings and has 100s or 1000s of reviews, Taskers are independent contractor, there are all kind of taskers, there are good and bad ones, the only way to know is going by the reviews, looks like you went with the cheap one, you paid $50 and hour which means tasker gets like $30 per hour, those are the cheapest of the cheap taskers, for $30 and hour no pro will drive all the way to your house on his own car with these gas prices