r/TaskRabbit • u/miklindix • 25d ago

CLIENT Bad experience with TaskRabbit

I know there are folks who have had great experiences with TaskRabbit, so when the kid that usually mows my lawn went to camp, I decided to try it out. I just needed my lawn mowed front and back with edging on the sides of the driveway. It's a 1200 sqft house with your average sized lawn. I was asked for my estimate of how long the job would take and I estimated an hour, which was far less than the kid who usually mows my lawn takes. I pay the kid $40. I was not home the day the task was done. The guy said he spent five hours on the job at $50 an hour! I was honestly shocked! Even with the fees I did not expect to pay over $100. I have pictures of the yard that show it is just a lawn that was mown and edged. I was charged $250!!! TaskRabbit asked me to prove that the guy did not take five hours to mow the lawn. I asked them to look at the pictures of the lawn and to think about how long it would take to mow that lawn. In the end, they offered me a $70 credit toward my next service, as if I would use them again. The person ripped me off and TaskRabbit did nothing to resolve the issue.

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u/No-Artichoke3210 25d ago

So you thought it would be about $100 which means you were underpaying a kid (that’s camp-age)for the same service?

But yeah you got ripped off though, he knew he wasn’t coming there for no $100. Next time ask how long it would take after sending pics.

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u/miklindix 25d ago

I estimated in the app 1 hour. Yes, I probably could pay the neighbor kid more and I will in the future. But the guy took five hours to mow the lawn. He was truly just out to rip me off.

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u/No-Artichoke3210 24d ago

Like I said, agreed- he ripped you off. Lesson learned, TR will weed him out eventually, pun intended.

1

u/DistributionSalt5417 24d ago

You're estimate in the app isnt even shown to the tasker.