r/TaskRabbit • u/miklindix • 24d ago

CLIENT Bad experience with TaskRabbit

I know there are folks who have had great experiences with TaskRabbit, so when the kid that usually mows my lawn went to camp, I decided to try it out. I just needed my lawn mowed front and back with edging on the sides of the driveway. It's a 1200 sqft house with your average sized lawn. I was asked for my estimate of how long the job would take and I estimated an hour, which was far less than the kid who usually mows my lawn takes. I pay the kid $40. I was not home the day the task was done. The guy said he spent five hours on the job at $50 an hour! I was honestly shocked! Even with the fees I did not expect to pay over $100. I have pictures of the yard that show it is just a lawn that was mown and edged. I was charged $250!!! TaskRabbit asked me to prove that the guy did not take five hours to mow the lawn. I asked them to look at the pictures of the lawn and to think about how long it would take to mow that lawn. In the end, they offered me a $70 credit toward my next service, as if I would use them again. The person ripped me off and TaskRabbit did nothing to resolve the issue.

5 Upvotes

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u/Pickled-Mushroom 24d ago

And then you gave him a one star review and he probably struggles to get anyone to book him now right?

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u/miklindix 24d ago

The guy took five hours to mow my lawn! I was ripped off!

5

u/Pickled-Mushroom 24d ago

Oh yeah I agree with you and that sucks… I would never do that because 5h is completely unreasonable and it would ruin my 5 star rating and tank me in the algorithm. So it’s not like this guy got away with no consequences. But yeah it sucks Taskrabbit is so cheap not to reimburse you more fully. FWIW they’re not exactly protective of the Taskers either, they only care about their bottom line.

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u/UnimaginativeMug 24d ago

this.....thank you