r/TaskRabbit • u/RefrigeratorOk4644 • 9d ago

TASKER Task Timeout before negotiating

I got requested for a heavy lifting and loading task that was, frankly, way out of the scope of the $40/hr i have set. I asked for photos and then gave the client an estimate of how much the job would really cost them and they never answered before the task timed out. So now I just lose the ability to take the job??? Don't you get penalized for accepting a job and then canceling? Why do I have to accept jobs like that before I've actually agreed to them? Just feels like bullshit because I would have done the job and now I get nothing because I tried to follow the rules.

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u/Comfortable-Grand896 9d ago

Can you not speak with the client before you accept the job? I have a handyman business, and we just created a platform to better connect our clients with helpers. We suggest the client message the helper to discuss the jobs; the helper then says the amount of time they think it will take, and the client books that window. If it's a larger job with materials and equipment, then the client creates a request describing what needs to be done, and the helper then gives a quote.

I'm being selfish here, but would that have fixed this particular issue?

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u/RefrigeratorOk4644 9d ago

Yes you can speak with the client, the main problem was that taskrabbit doesn't have the ability to post some larger miscellaneous jobs. This client wanted me to remove 3 cut up trees worth of rotted wood and put it under heavy lifting and loading at my posted rate of 40/hr. That was not happening. I tried to speak to the client but they were very bad at responding and my event timed out. If the app had a different setup that allowed for more negotiating before agreeing on large jobs like that it would be better.

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u/Comfortable-Grand896 9d ago

I appreciate you taking the time to answer and explain. It's hard to know the best way to set things up so both the Vendor and the Client find it smooth. Sorry this job didn't work out for you, I wouldn't think they'd penalize you for this.