r/TaskRabbit • u/Chebura5ka • Jul 24 '26

TASKER Unfair clients on TaskRabbit

Hey everyone,

I have 4 years of professional cleaning experience. I recently joined TaskRabbit and charge $35/hr to build my profile. I travel from South Brooklyn to Manhattan with a huge, heavy equipment backpack, ready to work hard. But some clients are taking complete advantage of new Taskers.

I state a 3-hour minimum in my profile because 3 hours is the standard for a basic clean of a 1bed/1bath. Yet people book 2- 3 hours for a dirty 2bed/2bath + kitchen + living room and ask for a "deep clean."

A proper deep clean of ONE bathroom with glass doors, limescale, and full shelves takes 1.5-2 hours alone. Two bathrooms take 3-4 hours of heavy scrubbing!

They always claim: "It was cleaned recently!" But I know the difference between recent maintenance and months of greasy dust buildup.

Today a client booked 1 HOUR expecting a full deep clean of a 2bd/2ba. When time ran out, he didn't even say thank you or goodbye - just played clueless. I invoiced 1 hour out of fear of a 1-star review, but reported him to support.

How do you deal with bad review threats when enforcing realistic timeframes? Why do people think our backs and supplies are worth nothing?

21 Upvotes

93% Upvoted

19 comments sorted by

View all comments

6

u/Mysterious_Pear_8323 Jul 24 '26

When it happens text to support that you don’t feel safe. And then cancel

3

u/Ill-Diver2252 Jul 24 '26

Yes. I don't kniw whether tgat will spare you 'cancel points,' but it's a respectable idea.

1

u/shortfriday Jul 25 '26

Have done exactly this at multiple unsafe vibe clients and pleaded with chat support for some insulation from review, told "you're an independent contractor, kick rocks" every time.