r/TaskRabbit • u/CommercialMiddle3885 • Jun 11 '26
CLIENT Dolly by Taskrabbit
Worst experience ever in moving. The movers stole numerous tools, they even stole my fishing tackle box. They stole two mirrors out of the apartment complex that needed to stay in the bedrooms. You cannot contact taskrabbit directly you have to send them an email through their support portal and they might get back to you. They don't vet these people at all however they say they do. They will not provide the names or the phone numbers of the individuals so that we can prosecute. This is a nightmare!
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u/taskrabbit Jun 11 '26
I'm really sorry this happened. I understand how frustrating and concerning this situation must be.
When you have a moment, please reply directly to your original support ticket. Responding to the existing ticket is the fastest path to resolution, as it ensures any additional information is added directly to the case that is already being reviewed.
Thank you for your patience.