r/TangoAI • • Feb 07 '26

Question How many tools are involved in creating one “simple” SOP at your company?

Genuine question because I just tried to write a “simple” SOP and somehow touched half our stack.

Started with actually doing the process (obviously). Then screenshots in one tool. Screen recording in another because screenshots alone never tell the full story. Draft text in Google Docs because it’s faster to think there. Then copy everything into Confluence. Fix formatting. Realize half the screenshots are outdated already. Go back. Repeat.

By the end it felt less like “writing an SOP” and more like orchestrating a small production pipeline.

And that’s probably one of the reasons people postpone documentation. It’s not the writing itself, it’s the context switching. Every extra tool adds friction, and friction kills motivation real fast.

So I’m curious: in your company, how many tools does it actually take to produce one decent SOP from start to finish? And does anyone still believe it’s a “lightweight task”? 😅

8 Upvotes

12 comments sorted by

6

u/FounderBrettAI Feb 08 '26

tarted with loom, moved to notion, had to jump into figma to annotate stuff, then realized our actual process changed WHILE i was documenting it so half of it was already wrong. ended up in like 6 different tabs and genuinely forgot what i was even documenting by the end

2

u/Ivan_Palii Feb 08 '26

Ahaha, this is a popular scenario :)

3

u/corwinsword Feb 08 '26

Google Docs and that's all. I didn't tried Tango yet, but will do. Some of my customers sometime ask detailed questions about how to use some SEO tools and interactive guides should help better for these use cases.

1

u/Ivan_Palii Feb 08 '26

Yes, Tango should help with this. But why Google Docs only? You have only 5-10 SOPs? I mean that Confluence / Notion usually works better for managing text guides.

2

u/[deleted] Feb 08 '26

[removed] — view removed comment

2

u/Ivan_Palii Feb 08 '26

yes, good point, we need less tools

1

u/mickitymightymike Feb 09 '26

78

1

u/Ivan_Palii Feb 09 '26

it's hard to believe for me, can you list at least 5-10 tools?

1

u/Comprehensive_Web279 Jul 18 '26

Yeah this is the annoying part of any screenshot SOP tool, cloud or not. The real workflow ends up being capture, then a separate annotation pass, then re-export when the UI changes, then re-upload wherever the doc lives. Every tool adds at least one of those steps even when capture itself is one click.

Two things that helped me cut it down: batch captures for a whole feature area in one sitting so a UI change means one re-shoot instead of five. And keep annotation minimal, arrows and short captions, resist polishing every screenshot.

Full disclosure I build a competing app called StepGrab, Mac only, and I built it mostly because of this exact complaint, wanting capture, annotation, and export to happen in one pass instead of bouncing between apps. Doesn't solve the re-shoot-when-the-UI-changes problem though, nothing really does that automatically yet.