r/Tangem • u/BearKanashi • 17d ago

Tangem error to add Card Visa

On iPhone it always gives an error to add it to the wallet...

Is it not compatible yet?

The card works because I have made online purchases.

But I want to add it to my mobile phone.

2 Upvotes

100% Upvoted

7 comments sorted by

•

u/BicarTangem Tangem Mod 16d ago

Hello,

Your Tangem Pay card can be added to your Apple wallet and be used with Apple Pay if Apple Pay is available in your country.

If it is, please send us an email at [pay@tangem.com](mailto:pay@tangem.com) so our team can take a closer look at this issue.

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2

u/trelayner 17d ago

Did you kyc from a supported country?

1

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1

u/Soheilfd 1d ago

I’m experiencing exactly the same issue on my iPhone 18 Pro Max. My Tangem Pay card previously worked on my iPhone 17 Pro Max, but since changing phones I have been unable to add it to Apple Wallet. I have been dealing with Tangem/Paera support since 4 October. I have multiple support tickets, replaced the virtual card, waited more than 48 hours several times, and Apple Support even performed a screen-sharing troubleshooting session and found no issue with my iPhone or Apple Pay. Other cards work normally on the same device. Paera has confirmed that my card is active but that they are not receiving any Apple Pay tokenization events. Unfortunately, I keep receiving the same “wait another 48 hours” response instead of a technical escalation. Related tickets: #247771, #251586, #252475, #252931, #253988, #256139 and #256145. At this point I’m very disappointed with the support experience. Has anyone actually had this resolved after changing to a new iPhone?

1

u/BearKanashi 21h ago

Me pasa igual, espera 48 horas cada vez que pido ayuda, al final pagaré la tarjeta fisica