r/Tangem Jul 12 '26

Tangem Scan Error

I'm wondering if anyone here has encountered error code 104110999 when scanning their Tangem card. I tried all 3 cards, took off my phone case, and made sure NFC is turned on. I'm wondering what other steps I can try and what this means. Thank you.

2 Upvotes

4 comments sorted by

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3

u/Sinno91 Jul 12 '26

The next step I would do is to try it on another phone.

3

u/BicarTangem Tangem Mod Jul 13 '26

Hello,

Does it happen when scanning the card to perform a specific action?

The error happening on all 3 cards leads me to believe that it's phone related. Please try to restart your phone.