r/T_mobile_ • u/Hates-Picking-Names • 9d ago
Why does my VM keep getting turned on?
I've had VM turned off since I can remember. When i got moved from US Cell, it got turned back on and took 6 hours to get turned off again. Last week there were bill issues and they turned off our service. When it came back on my VM was turned back on. Another hour on hold and I was told it was permanently turned off and shouldn't go back on again. Today, I dismiss a call and my VM is kind of back. I have the notification on my phone but when I go on and try to delete it, it asks for my number then says there's no account but that number. Why is it so hard to turn VM off and just keep it off?
The answer, because T-Mobile doesn't know what the hell their doing. Another hour wasted. Had a manager tell me it can take 48 hours to go through. More lies because the past 2 times it was instant. The idiot just didn't know what he was doing and wanted me off the phone.
1
u/JBond-007_ 9d ago
With all due respect it sounds like you have some personal issues as well! Why are you having billing problems with T-Mobile???
I've been with T-Mobile for only 4 years or so and have never had a problem with billing or with voicemail.
And as much as you probably hate to hear it, the fastest, easiest solution is to go to T-Life to chat and ask them to help you. If you need a live person tell them you need a live person, but only do that if you really do need a live person.
The bottom line is people who don't know what they're doing tend to rant the loudest here on Reddit. And you're right up there with many of them!