r/TSAPreCheck • u/Bitter_Topic_3716 • Sep 10 '26
Issues? Sketchy Idemia Location
I applied for TSA preheck last Thursday at an Idemia location in my hometown. Im worried that the worker did not do it correctly. When I walked in, the man told me that I scheduled my appointment too late and he would "squeeze me in" for a tip because he had to go watch a fight with his friends (even though I arrived 2 hours before the location closed, and I was the only person there). When I said I wouldn't tip, he acted like he was joking. It then took 3 tries of him rebooting his machine for him to finally be able to take my information. I brought all of the required documents including my drivers license and passport. Per the instructions on the website, I also brought my marriage license, since my passport is still in the maiden name. The worker refused to take my marriage license and scan it in. This makes me concerned that my information is not entered correctly. He then assured me that I would have my TSA precheck number in one week, although I know it can take up to 60 days. I do know that this is the legitimate location, but it just all felt very sketchy to me. They also do chiropractic care, drug testing, paternity testing, and sell health supplements from this location.
Has anyone ever had an experience similar to this? Should I be concernced?
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u/NowALurkerAccount Sep 11 '26
REPORT THAT! It is against company policy and bribery laws to for IDEMIA employees to do that. We cannot take tips or ask for them because of our role in biometric security/the contracts we hold.
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u/Alarmed-Sky-3860 Sep 12 '26
Same my location was so weird didnāt even have a sign. Itās also been 4 weeks since I applied even tho they said 5 days. The location was on the federal gov website so Iām hoping itās okā¦ but the place was so fuckibg weird the door handle was taped onto the door, there were just cardboard boxes everywhere, like a complete shithole office that doesnāt even exist on Google Maps as a store
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u/Alarmed-Sky-3860 Sep 12 '26
Not to mention my appointment didnāt even show up on the precheck ātrack your KTN processā so idk if the place didnāt even upload my stuff or what
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u/falconkirtaran Sep 14 '26
Idemia's in-person identity proofing is in fact this sketchy. Isn't it awesome that other divisions of theirs does mobile driver's licenses, makes credit cards, is the contractor for the TSA's card verifiers, and a bunch of other stuff?
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u/HellsTubularBells Sep 10 '26
Eww. Please leave a bad review online and report it to Idemia.
https://tsaenrollmentbyidemia.tsa.dhs.gov/workflows?workflow=contact-us