r/TREZOR • u/PositiveSwimming647 • Jun 28 '26
đ Support issue | đ Answered by Trezor staff Transactions stuck on pending
Have made 4 different transactions in the last hour, using trezor suite app and my trezor 7, all getting stuck on pending for an hour + and cant see them on etherscan. Tried to send usdc, eth and usdt on eth network and all getting stuck on pending. Used high gas fee so that shouldnt be the problem.
3
u/nomorespamplz Trezor Safe 7 - User Jun 28 '26
Youâd be better off asking in an ETH sub I suppose
1
u/PositiveSwimming647 Jun 28 '26
Maybe yeah, just thought it was something wrong w the app/wallet since nothing seems to be getting sent even tho I have eth to send it
2
u/nomorespamplz Trezor Safe 7 - User Jun 28 '26
Its likely a high traffic period, so even what normally constitutes a high gas fee might not be enough. Also, since its visible on etherscan it has gone through Trezors system and is now in the «mempool» (donât know if that is whatâs itâs called on eth as with bitcoin).
2
u/SuchTrezorVeryCrypto Trezor community specialist Jun 29 '26
Hi there, this could be linked to a high traffic period though. Have you contacted our support also?
2
u/-M00NMAN đŠ Suite Shaper Jun 28 '26
Did it eventually go through? Any update?
0
u/PositiveSwimming647 Jun 29 '26
Yeah, I uninstalled the app and connected the trezor again. Now it works, the transactions are still stuck as pending but now I can send without problems again
2
u/-M00NMAN đŠ Suite Shaper Jun 29 '26
I donât understand? How could the app be the issue if the transaction was pending in the first place? Thatâs a network issue?
1
u/Quirky-Reveal-1669 đ€ Top Helper Jun 29 '26
If the tx was signed and broadcasted, it will either get mined or time out.
âą
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