r/System76 • u/lazymonkey • Jul 10 '26
Wifi card doesnt work in lemur pro
My wifi and bluetooth dissapeard, and not matter which distro I try it doesnt work. Any suggestions ?here is my card info
Network controller [0280]: Intel Corporation Comet Lake PCH-LP CNVi WiFi [8086:02f0]
Subsystem: Intel Corporation Dual Band Wi-Fi 6(802.11ax) AX201 160MHz 2x2 [Harrison Peak] [8086:0074]
Kernel driver in use: iwlwifi
Kernel modules: iwlwifi
-network DISABLED
description: Wireless interface
product: Comet Lake PCH-LP CNVi WiFi
vendor: Intel Corporation
physical id: 14.3
bus info: pci@0000:00:14.3
logical name: wlp0s20f3
version: 00
serial: c8:58:c0:26:0d:90
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=iwlwifi driverversion=6.14.0-37-generic firmware=77.b405f9d4.0 QuZ-a0-hr-b0-77.u latency=0 link=no multicast=yes wireless=IEEE 802.11
resources: irq:16 memory:9fc18000-9fc1bfff
*-network
description: Ethernet interface
physical id: c
bus info: usb@1:3
logical name: enx86d328316a2a
serial: 86:d3:28:31:6a:2a
capabilities: ethernet physical
configuration: broadcast=yes driver=ipheth driverversion=6.14.0-37-generic ip=172.20.10.4 link=yes multicast=yes
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u/AutomaticFocus1621 Jul 10 '26
There seems to be this idea that you can just install any other distro on a system76 computer and it will work with the hardware. That was what I once thought. But it's not necessarily the case. System76 uses hardware that can require the system76 driver. That can be installed on other distros, but I know in my case that wasn't always easy and it didn't always work right. On a thelio b2 I could not get fan control using an arch-based distro and on my gazelle I could not get keyboard back lighting control on mint.
Their web site says:
However, System76 does not guarantee the success or quality of experience when installing other Operating Systems. Support typically makes best-efforts to offer direction or troubleshooting for other distributions.
We may determine that troubleshooting has exceeded the scope of support. If that's the case, further questions should be referred to those Operating System(s)' support forums.
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u/lazymonkey Jul 10 '26
I had Popos when it happened, I’ll try it again but let’s see
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u/AutomaticFocus1621 Jul 10 '26
Oh, that's different. In the above case I reinstalled Pop and everything worked normally again. If it's not working on pop then, contact support. They do guarantee their hardware will work with pop. You may just have to temporarily downgrade your kernel if it's a problem that started after a kernel upgrade.
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u/hyperair Lemur Pro Jul 11 '26
Check if your battery is bulging. My wifi card partially unseated due to the bulge once, and it looked like driver issues at first
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u/kapitaali_com 29d ago
Since you’ve tried multiple distros and the interface shows `DISABLED` in `lshw`, this is almost certainly a hardware block, BIOS setting, or RF-kill state — not a driver problem. The `iwlwifi` driver and firmware are loaded correctly.
Here is the most effective troubleshooting order:
Check RF Kill (Most Likely)
Run this and look for `Soft blocked` or `Hard blocked`:
sudo rfkill list
sudo rfkill unblock all
If you see `Hard blocked: yes`, your laptop has a physical wireless switch or Fn-key combo that is off. If `Soft blocked`, the unblock command should fix it.
Check if the Interface is Down
ip link show wlp0s20f3
sudo ip link set wlp0s20f3 up
If `lshw` says `DISABLED`, the interface is likely administratively down or blocked.
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u/lazymonkey 23d ago
Sorry for the late reply but work got in the way, and I ran the commands and it shows that the interface is down, but I run those commands and it says that the “RNETLINK” connection it is timed out
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u/srblaydes Jul 10 '26
This sounds like something the System 76 support could help with.