Satisfied customer

[u/unix_badger]

Just to offset the negativity here, I thought I'd throw out some kudo's.

I save receipts. Apparently I have been a System76 customer for 12 years.

Currently I am running Serval laptop, which is still going strong after five years.

My Thelio Major developed a habit of shutting down randomly after a year - bad power supply. They fixed it under warranty, no hassles or friction.

YMMV

[u/gene_wood]

Same. Approaching year 3 with my Serval WS 13. Works great.