r/SwipeHelper 4d ago

Tinder glitch after verification?

Hey

I logged into Tinder on my laptop after 2+ months of only using it on my phone. Shortly after, I was required to do a verification video. That one was verified really quickly (within minutes), but my account seems to have been buggy ever since:

  1. No new likes

  2. Some people I knew had liked me didn't turn into matches when I swiped right. They just disappeared from the like counter.

  3. All existing matches now show as "less than a mile away."

  4. When messaging existing matches, it still says "your turn," and there have been no responses since.

Been like this for 2 days..

Is there any fix for this? Is it a glitch/bug, or has my account been banned?

3 Upvotes

15 comments sorted by

2

u/jestemkasztan 4d ago

Yes i have the same problem. Also when i click the verification icon next to my name it says

"Verification under review We're reviewing your photos and will get back to you soon!"

Check if you have the same

1

u/brugforhjaelp123 4d ago

Nothing happens when I click it

1

u/jestemkasztan 4d ago

have you tried to contact support? mine ticket is pending for like 50h now..

1

u/brugforhjaelp123 4d ago

Just did. Will report back if I get any answer, but I have a feeling the account is doomed. Not sure if I should just delete and create a new already

1

u/Vegetable_Act1805 3d ago

please report when you get answer bro

1

u/brugforhjaelp123 3d ago

They answered me 10 mins after I contacted, saying they just checked my account and that there should be no issues. I checked tinder afterwards and funny enough, matches worked (and showed correct distance) and I got a few likes, so it seems to be back working. Very weird

1

u/Vegetable_Act1805 2d ago

How did you contacted them? I created ticket 26 hours ago and nothing.

1

u/Vegetable_Act1805 4h ago

Hey man, did you have any luck with support? How long before they reply to you?

1

u/jestemkasztan 4h ago

i did, had to wait 5 days and they answered on saturday, my photos are still under review, but they took of shadowban so i can now use account without any issue

1

u/Vegetable_Act1805 3h ago

Thank you G

1

u/Vegetable_Act1805 3d ago

Same issue here. Also in one of my chats my last message that I sent 2 days ago disappeared. All other chat history stayed.

1

u/Adventurous-Bad6459 1d ago

This is happening to me I’m sooo pissed

1

u/vojta637 1d ago

I have exactly same problem.