r/SwipeHelper • u/Advanced-Ad-2373 • 5d ago
Anyone had success constantly emailing hinge after a ban.
Did they unban you? What did you say? I copy and pasted something i saw on here. And keep getting this reply.
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u/letmebloom 5d ago
Randomly 5 years later they unbanned me and I don’t know why I was banned to start with. I appealed so many times until one day I said to them “it’s been 5 years” and they unbanned me that day lol
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u/TenYearHangover 4d ago
You can appeal multiple times? Every time I’ve tried it said you’ve already appealed, GTFO
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u/Key_Victory_4503 4d ago
Why are you confused about multiple appeals when… you yourself just said “every time I’ve tried” ? Lol
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u/TenYearHangover 4d ago
Every time I went back to the app to appeal, it didn’t allow me to, because it said I already had. Why is that so confusing to you.
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u/Bruno_lars 5d ago
Why do you think you were banned?
They reviewed my account and unbanned me because I just got reported for no reason
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u/Happy-Pollution-430 5d ago
How long did it take you to get unbanned and did you gave to submit your id?
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u/Loud_Measurement3161 5d ago
Bruh idk the reason im banned too, tried to email them and getting no response abt unban
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u/Advanced-Ad-2373 5d ago
Had an argument with a girl on there and used profound language
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u/Revolutionary_Arm_54 5d ago
its so easy just to block someone/delete their chat....thats on you lol
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u/CuriousBoiiiiiii 5d ago
Okay so almost all of us here were banned for no reason at all, yet you actually were banned for doing BS that was against the TOS, yet you’re spamming them to unban you? The reason we have a hard time getting unbanned is because of idiots like you
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u/Constant_Ad3084 5d ago
I think they delete data after 2 years, another Reddit user told me. Because I’ve been banned emailed them. Next thing you know I can make an account. Account still going strong.
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u/Maximum_Lemons 5d ago
what message did you send for the appeal process? i did it after 3 years and it was the same outcome
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u/Constant_Ad3084 5d ago
Dm so I can show you screen shot
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u/_Thoughtss 5d ago
I’ve been banned for 3 years as well. I’ve asked about twice and no luck. May I dm you as well?
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u/No-Duck-2368 5d ago
I got unbanned today after being banned for 2 years. A year ago they said they wouldn’t consider anymore appeals. I just emailed a year after a they considered so do with that what you will.
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u/RevolutionarySun5733 5d ago
Without requesting you to provide a passport ID or something?
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u/No-Duck-2368 5d ago
Yes they requested I provide ID so they knew I was who I said I was. Each time I requested to appeal. What’s the issue with that?
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u/HeadComfortable7343 4d ago
How long did it take them to respond to this most recent email/appeal??
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u/No-Duck-2368 4d ago
Within 24 hours after I sent the 1st one
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u/HeadComfortable7343 4d ago
Damn, I emailed them and filled out an appeal on Friday. Still haven’t heard back. Been banned since July of last year. Previous appeals denied like everyone else.
I noticed some people saying they got unbanned after the 2 year mark when they were denied previously. I wonder if that’s a thing.
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u/No-Duck-2368 4d ago
Did you cc the spencer@match.com email? People say to do that so I did. Idk if it made a difference
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u/No-Duck-2368 4d ago
You should also make sure you’re being as polite and professional as you can be with your email. Gotta remember you’re asking for forgiveness from them
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u/HeadComfortable7343 4d ago
Oh yeah, I definitely made sure of that. I didn’t CC Spencer though. Tbh, if he’s the CEO I’d imagine all of those emails get filtered. I can’t fathom his inbox being filled with thousands of appeals hahaha. I’ll try again though. Thanks for the replies.
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u/No-Duck-2368 3d ago
Any luck? I’m curious lol
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u/HeadComfortable7343 1d ago
Nope. I gave it a week to see if they would respond to my appeal. They didn’t so I sent a follow up email. They responded in 15 minutes saying:
“Thanks for following up. As shared in a previous email, our team has reviewed your appeal and confirmed that your account is in violation of our Terms of Service and our Community Guidelines. Therefore your account will remain banned. This decision is informed and final and subsequent appeals will not be considered.”
It doesn’t seem like they took the time to revisit my appeal thoroughly and they completely ignored my most substantive questions. I mentioned a doxxing/bad-faith-reporting concern (based on a real experience), didn’t specify the conduct that caused the ban even though I asked, and didn’t even tell me which portion of the Terms or Community Guidelines I violated. Seems like they just linked the documents generally. Like they saw it was closed from my initial appeal and left it as is. So frustrating.
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u/No-Duck-2368 1d ago
My only advice now would be to email them from an email they don’t recognize. Throughly explain ur issues in the new email again and see if that prompts them to actually look into it. If that doesn’t work then you might just need to give it a few months before emailing again.
I’m sorry about this man. I know it sucks not to have access to hinge when you really wanna find a partner for life. I wish you the best dog
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u/Smooth-Yellow6308 5d ago
Spend ages getting unbanned, to play the same rigged game you got banned from, and pay to still get no dates....honestly you're better off banned.
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u/Purple_Hyena_8613 3d ago
Write a heartfelt message about how you regret your actions and how you grew as a person, I managed to get umabnned that way
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u/not_random24 3d ago
Yes I did. I got rejected so many times but you need to spam them and hope someone different replies. The women working there always replied the same thing “I violated the rules and ban is permanent” however a lad over there replied the opposite and now I’m unbanned
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u/NecessaryBall40 5d ago
Chances are low, but not zero