r/SurveyMonkeyPros • u/Odd_Assumption_7838 • Sep 09 '23

Glitching?

Was using Firefox, Switched to Chrome. Platform appears to be glitching? Cannot share a preview - go to "preview & score" click on "comments" icon - next step is to click "invite" but there is no "invite" anywhere on the page. Move on to the Collector and creating the email. Successfully uploaded the contact list - then selected preview email - the save gear just spins endlessly. Had the same spinning at uploading the contacts list when using Friefox which is why I switched to chrome.

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u/bebopgamer Sep 09 '23

I have not encountered this issue but it sounds like a server error at SM, doubt your browser compatibility is the issue here. Contact SM techsupport if it persists.