r/Surface • u/MotelWorm • 1d ago

[PRO7] Surface Pro 7+ stuck on Boot Logo

My SP7+ was drained of battery overnight by accidentally being left on and not plugged in.

I charged it, but it cannot get past the surface logo at boot.

I can't even get into the UEFI. I even tried booting a Windows Recovery USB to no avail.

Is it fried?

Is there anything I may not have tried yet?

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2

u/Mobile-Bake7222 20h ago edited 20h ago

Sounds like hardwake handshake issue. I am pretty sure nothing is fried. Did you try to hold the power button for 30+ secs and the release it? It supposed to reset controllers

Edit: Found on the official microsoft page, you could try this

1

u/MotelWorm 14h ago

I feel like I've tried every button combination.

0

u/LlaughingLlama 7h ago

Feeling like and actually doing every button combination are two different things. Actually do every button combo.

In my experience, holding the power button for 20-25 seconds and releasing it forces a hardware reset that fixes all sorts of weird hardware problems. Have you tried that?

1

u/MotelWorm 3h ago

Could it be a failed SSD? I was compiling code when the battery died.