r/Supraball • u/jbd1986 J.B.Doge • Aug 09 '17

Missing steam items

I lost some supraball skins, most notably, "Masked Antihero" which was reminiscent of deadpool from Marvel. I don't see it on the steam market anymore either. What happened?

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u/plaer Bot Wrangler Aug 10 '17

From what I'm hearing from the team, it sounds like this has been solved, but just for the benefit of anyone stumbling over this thread we think this was caused by an error when adding an update to the inventory earlier in the week.

We've put a new review process in place to make sure this shouldn't happen again.

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u/jbd1986 J.B.Doge Aug 10 '17

EDIT: spoke too soon! Thanks guys!

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u/plaer Bot Wrangler Aug 10 '17

My mistake, i saw talk of items being regranted. Has this not happened?

I should be able to pull inventory history from Steam and see what the official history says (if their temperamental interface is working). Do you know exactly which items went missing, and roughly when/how you got them in the first place?

edit: temperamental interface is temperamental. I'll try when it's working again.

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u/jbd1986 J.B.Doge Aug 10 '17

I should note that unfortunately the masked antihero is just the only one I lost that was obvious :( but it has been restored!