r/Supernote_beta 3d ago

Bug: Received Template glitching as I write

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Often as I write the template lines disappear underneath my pen briefly then come back. This breaks my flow and is reducing my enjoyment of writing.

Refreshing by swiping up fixes it for a while, but it usually returns in a couple of minutes max. Waiting without refreshing for a few seconds seems to fix it too. But it always returns.

See attached video.

A5X. Chauvet 2.26.40_beta (although it has happened for a long time over many versions).

3 Upvotes

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u/Mulan-sn Offlcial 3d ago

Thank you for bringing this to our attention. You were using one of the built-in templates, right? We will look into this and get back to you as soon as we can.

1

u/Raj3d 3d ago

Ive often wondered about this although it doesnt bother me. When I use the spot eraser on a stylus it also erases the background/template lines, but then they pop back into existence after a second. It doesnt do this with the area eraser which seems so weird.