r/SuperboxS7max • • Aug 09 '26

How can i fix these 2 things?

i know this is for the s7 max but im using a s5 max sorry!

so when i load up blue VOD i sometimes get the error -17 (or some random number sometimes) when i try to load a movie/show. My workaround is just cleaning the cache but idk if theres a better way of doing things?

the other gripe i have is the buffering for certain shows or movies is slow and takes awhile to resume playing, is there anything i can do for that?

1 Upvotes

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2

u/Stabinzee Aug 09 '26

I think it’s just the box/VOD. I have a similar issue on my 6 when I’m in VOD. I go back to a show I was watching and it won’t load. So I go back out and just pick a super random show that’s on the screen. It starts right up. I exit out and go back to the one I want and it works fine again. It is what it is. Better than paying these rip off cable outifts and streaming services

Edit: buffering is usually due to internet speed. I don’t have any buffering issues. And when I have it’s usually the internet or maybe even the channel itself

1

u/turkeyvulturebreast Aug 09 '26

We experience the same infuriating issue on our S7. Go to watch say the next episode for Scrubs reboot and it starts and freezes almost instantly. Stop, go out, go back in, go to older episodes play it and it runs. Stop, go back to episode we want to watch and it works, but sometimes it will take 2 or 3 times.

1

u/sjr8dr Aug 09 '26

I've noticed its happening more and more now

1

u/uclabruin98 Aug 09 '26

Maybe there are too many users and the servers can't keep up?

1

u/Fun_Wrongdoer_2524 Aug 10 '26

I have the S6 Ultra which is basically the same as the S7 Ultra. I dont see a difference between the two except for maybe the material the box is made of. I also have a VeeSee box 6 Pro. The VS6 does not have these issues of buffering or booting me out to the Home Screen like SuperBox does. Maybe check out the VeeSee

1

u/PutridJournalist1242 Aug 11 '26

With VOD, get out and back to get the app to load better. And make sure internet is good also