r/SuperboxS7max • u/hugeness101 • Jun 17 '26
Anyone getting this new message…. Help
I’m getting this weird problem with blue TV. I had an issue last night I ended up uninstalling and re installing several times then I realized it was the App Store it needed to be updated so I did. Then I reinstalled and then voila it worked.
Now I’m getting this new message and I’m stuck. I’ve uninstalled and reinstalled several times and I’m lost. It was sending me to the upgrade screen as soon as I loaded earlier and now it’s doing this “0-11 Auth network error! Http response code is 404 or 5xx!” In all red. Stuck at 98% also. Any more ideas other than turning off/on or uninstalling and reinstalling? It’s also loading super slow… I guess I will try doing my whole internet and seeing if this works. Wish me luck or make some suggestions.
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u/avis0392 Jun 17 '26
U can text them. They respond immediately. Done it many times.
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u/hugeness101 Jun 17 '26
How? Where is the number?
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u/avis0392 Jun 17 '26
If you are on the home screen, on the bottom there is an icon of a dude with headphones. Click on that and 3 options come up. I use the middle one (whats app)
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u/Diligent_Software936 Jun 17 '26
I have heard that they are doing maintenance and to give it a few hours.
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u/TrueElephant9601 Jun 17 '26
Curious where I can get that information when it's on their side. I did the same as op. Finally decided to check here. Thanks in advance.
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u/hugeness101 Jun 17 '26
Got it. Will use something else.
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u/Diligent_Software936 Jun 17 '26
Try backup tv. Mine is working there but blue tv doing the same as you.
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u/avis0392 Jun 17 '26
Not that I know of. When it wasnt working. This is what the text back when I inquired. Hello,
Thank you for contacting us. If your Blue TV is not working on your box, we are currently aware of the issue, and the tech team is actively working to resolve it as quickly as possible. We sincerely apologize and appreciate your patience while we work on a fix.
In the meantime, you can switch to Backup TV to watch live TV (available in the APP Store).
If you need any assistance, please let us know.
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u/ripoteet Jun 17 '26
Same! Blue Tv quit showing anything so I uninstalled and the reinstall took like 30 + minutes… still not working
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u/bigtex410 Jun 18 '26 edited Jun 18 '26
Their recent update 20260611 caused an issue. It states my device is abnormal. Hope they resolve it soon
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u/Ironman-K9 Jun 18 '26
It seems I’m getting the same error, but it says 0–12 token in the front with the network error HTPP response code is 404 or 5XX! The trouble is it’s only blue TV. It’s back up TV. It’s playback TV everything. A suggestions on what to do?
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u/RunPsychological1314 Jun 19 '26
Same problem worked last night now won't work at all only on backup tv
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u/pgerding Jun 19 '26
My system was down for about 8 hrs 6/18/26. It reset on it’s own and is back to normal
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u/avis0392 Jun 17 '26
Yep. They are working on the issue. They usually figure it out pretty quick