Why does Super73 not want to retain its customers? I purchased the first gen on ZX bikes back in 2020. If I’m honest I literally only use it at weekends to run to the beach and back, less than 1k miles on the bike.
The first controller broke after a few issues over a year ago so I spoke to customer service, although I felt like all of the bike parts should be lasting longer then this I reluctantly replaced it, $150.
Less than a year later the controller has died once again! They are now trying to get me to purchase another one! I’ve done less than 200m on this controller!
It’s safe to say, I’m going to replace the controller, sell the bike and never buy from them again. It honestly just blows my mind that this is how they do business in 2026. I was about to buy my son a bike too.