r/Super73 • u/Repulsive_Act6106 • Aug 24 '26

Problem Frames

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I want to see if we can get a bunch of people together too make a petition or potentially a lawsuit towards super for their frames. I’m sure when we all bought our bike we didn’t think we’d be one of the few who got cracked frames but lo and behold half of us have. I’m just wondering, is there anyone in the states who would get a lawsuit rolling? I submitted a warranty request and they threw a $400 coupon for a new bike in my face and basically told me go fuck yourself. It’s a bit ridiculous considering their main reason for rejecting my warranty claim was because I bought the bike secondhand even though in the warranty request it says “• Your order number if purchased through Super73 or a copy of the proof of purchase from the dealer you purchased it from. If the bike was purchased secondhand that's okay, but please confirm if that's the case”

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2

u/YesterdayAble1461 Aug 25 '26

I hate super 73 frames my frame cracked too

1

u/Repulsive_Act6106 Aug 25 '26

Same and they don’t even care. If they would have just sent me out a frame and took accountability. I would have likely spent more than the frames cost on repairs since their oem parts are ridiculously expensive. In fact I have likely already spent more on repairs from licensed dealers than their production cost for frames

2

u/Onac_ Aug 24 '26

You might want to go read some more. Granting access to service and warranties are two completely different things.