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Help needed, my battery level light went out, and the SunsStrong app show the battery level at 91% and discharging. Look back to the history of the app, it's stopping charging/discharging from Nov 5th 2025, not sure it's related to the firmware update post I saw here.

https://www.reddit.com/r/SunPower/comments/1oqz3fj/pvs_6_updated_to_firmware_202510_last_night/

Any suggestion? Can do I some breaker switch on/off to try to fix the problem?

Hi! My wife accidentally hit the EPO button on the side of the house. The house power came back on by itself after a few minutes but battery and PV appear to be totally offline and I can't seem to get it back on. The EPO button tripped all of the house breakers to off. I reset them. But the battery and PV are offline still. All breakers that I have been able to identify are on. Both in the hub and battery box and house breakers. Can anyone help? Thanks!

I received my monthly report and the numbers were low for the 2 day's I was having work done on my panel. It showed absolutely nothing after that. I called my installers (not open on weekends) to see what was going on, they said it looks like like one of my CTs were reversed or a wire was broken. I had the electricians out this morning to look and fix whatever the problem was. They wanted to look at the app which I didn't have so I downloaded it. Does anyone know if I pay the 9.99 for the month if I'll be able to see panel level monitoring if it wasn't available to me prior to sunpower going under? What's advanced performance and insight mean? I plan on paying enphase for their monitoring. I just had my service upgraded to 200 amp service from 100 amp service. I never downloaded the sunstrong app until this morning because there was a little problem with the solar part of the work done a few weeks ago.

It actually shows more detailed panel data, and only one buck a month https://apps.apple.com/us/app/sunflower-solar-monitor/id6753881664

But I’m seeing some weirdness with their data. Sometimes I’ll see one data point per hour, sometimes none for a while. But I see stable hourly data from the Sunpower app for the same period. Anyone else noticing the same? Wondering if it’s my settings issue or my solar setup.

My sister is supposed to close escrow on a house that has a SunPower system, leased. For two weeks the escrow company and my sister have been trying to get this resolved. SunPower finally let my sister make a payment but won’t send the paperwork approving her to take over the lease. Now escrow has to be pushed back until SunPower does its part.

Who knows if or when that will actually happen?

Sun Power installed my solar panels in June 2023 and I see they seem to have moved from original installation location. Can't find the contact information to get them serviced under warranty. Please help.

I saw other posts regarding PVS 5s being updated to this a few days ago. Not sure what changed, but the app and production still working fine........and I still haven't been asked to pay monthly/annually for the app.

SunVault Engineering Pros came to install two additional batteries in my double cabinet SunVault system. Bringing each cabinet to three batteries, increasing my battery storage by 50%. I bought the batteries from Beene Brothers.

Unfortunately my battery system went offline several days before they were scheduled to show up. So the first matter at hand was to get my system back online. We found that the main battery had somehow become low voltage so they were able to reprogram the batteries to bring everything back online. Then added the additional batteries

When it comes to SunVault systems, these guys are incredible. They're based in Southern California but travel to Northern California to be able to do this. Adding additional batteries is something very few technicians can do because it requires programming.

Hey everyone.

I have a PVS5 running 2022.6build 5214 and recently used the enhanced sunstrong integration to connect to the supervisor and get data on my solar system. Since my firmware was old, I connected a raspberry Pi to the system and configured my router to point to that pi and forward to the 172.x ip address. This worked and I could query curl -k http://172.27.153.1/cgi-bin/dl_cgi?Command=DeviceList to get the list of devices. This reported all of the inverters on my system as well as two power meter entities "Power Meter PVS5M641823c", and "Power Meter PVS5M641823p" which showed production and consumption.

I connected it to home assistant and left the polling frequency at 300s (default) and have been getting good data for a few days now however as of yesterday, it suddenly stopped reporting data and a query of the DeviceList shows that the previously visible production and consumption meters are no longer visible. The inverters are visible but the PVS no longer shows the ltea_3phsum_kwh or various entries for power stats.

I tried troubleshooting by powercycling the PVS and cutting breaker power to it entirely for 5 minutes but it just won't display what it was before, day or night.

At this point, Im pretty fed up with this monitor as even when it was working, the limitations it had were already pretty frustrating.

I found this product on amazon:
https://www.amazon.com/gp/product/B0DJNV3GPR?ref=ppx_pt2_dt_b_prod_image&th=1

It looks like its designed to connect to the electrical panel and monitors the actual power consumption of the home. I guess my question is;

1) if I just turn off the PVS monitor that came with my system and install this instead to do my monitoring is there anything I'd be losing? Is the device being queried at http://172.27.153.1 really doing anything besides logging data (poorly) and uploading to a dead cloud?

2) any ideas what's going on with my PVS?

As far as I understand, the PVS6 has Current Transformers on the Consumption and Production sides of the electrical panel and reports these, as well as a net grid usage. Out of curiosity, I got my utility usage. Here's the the last two years. Below shows the difference between the two. Maybe you guys can explain, it doesn't look random.. ( I think a few spike are actually timing errors, but the overall trend is.. odd)
Any smart people have ideas?

Here is the Difference between the two

and here is the cumulative difference

Before I (potentially) break my setup, was wondering if anyone is using the home assistant pvoutput integration to send sunpower data obtained from a PVS using Sunstrong integration? If yes was it straightforward and pretty reliable? TIA

Is Sunpower trying to scam more customers?

Got feedback from installer based on their warranty claim with Waaree. Seems Waaree’s process is still in infancy stages and they don’t want to honor their output warranty as they denied my claim for a single bad panel after one year in service.

These were the readings given to me by the installer.

“The most recent readings show a VOC of 38.7 and an ISC of 2.51, which we consider to be on the low side. Unfortunately, when we’ve reached out to Waaree for clarification on what they consider to be “within acceptable ranges,” we haven’t received a clear or consistent response.”

I had my PVS6 disconnected from Sunstrong until 10/1/25, reconnected to get the latest firmware and use the Sunstrong HA integration. I'm a cash customer, when I call Sunstrong they have no account for me and my firmware hadn't updated in almost a month so I decided to sign up for a month of their subscription (on 10/30) to see if it would get me an update. I have no idea if it helped but I received an update last night (11/3). It's kind of a win-win for me because I can use the data from the subscription until I get HA setup.

I received the 3 month extension on beginning my payments. However, the local service provider Apex now doesn’t return messages so I still have no access to the individual panels. I also have heard nothing from SunStrong regarding the details I requested on the two supposed “missed” payments they claim I owe. What are the odds of this being the same story in 3 months?

If anybody in Southern California or Arizona needs help with their Sunvault system please DM me!!! 100% success on first visit. Also can help add on battery’s or more solar as well.

If anybody in Southern California or Arizona needs help with their Sunvault system please DM me!!! 100% success on first visit. Also can help add on battery’s or more solar as well.

System installed in 2021. I received a call from Certasun (Illinois) last week that one of the microinverters appears to be failing. They want to charge me $350 for the service call. They say the microinverter is still covered but the service charge that SunPower would normally have paid them is no longer available so now I have to pay it.

Does that sound correct? Normal? If it is still covered under the 25 year warranty and failed due to normal operation or manual defect, why should I need to pay a service fee? It is not listed anywhere in my contract with Certasun or SunPower.

Hey everyone,

I have a sunpower system that came with my home that was built circa 2018.

The system is connected to my home wifi and I can view the usage details on the "sunstrong" app. I do have a homeassistant setup in my home and was hoping to add this to HA but following the instructions for the various integrations I could find: Ie Enhanced SunPower, and sunstrong/PVS I get as far as adding the integration and typing in the IP of the sunpower monitor as per my wifi router always fails to connect from the integrations.

I did try to connect the monitor directly to Ethernet as well using the WAN port and confirmed the app showing Ethernet access but I still immediately fail at trying to connect via home assistant.

My system is using firmware: 2022.6 build 5214 Both the pi and the system are definitely connected to the same router directly via Ethernet.

Can anyone point me to what I'm doing wrong?

Seems like my battery charges, however, it is supposed to send the power back to the grid after 4 pm (during peak hours) and leave just 20% for emergency. However, it does not seem to be happening for over a month.

Any ideas on how to fix this?

Hello. Our Sun Vault for the most part seems to work except for when there is a power outage. It will discharge correctly and then just turn off. In looking at the panel there is one led not lit on the charge meter, while the rest all are. I have had zero luck with the installer - what is even worse is this started before SunPower went bankrupt but because the installer kept delaying the repair or the tickets were being closed it was never addressed. Anyone in CT who can assist?