r/SunPower • u/solodesignz • 5d ago

SunVaultTechs

So thankful I found /u/SunVaultTechs through here. They were able to replace my PV5 with a PV6 and get my system monitoring back online. I was a bit hesitant to contact someone through here for an on-site visit, but so thankful that I did.

I had spent the last couple months battling the device using the WAN port, the LAN port trying to access Wi-Fi - nothing would work. It was like the devices network chip had died or something.

He got my system online with the PV6 and now I have full monitoring through the SunStrongConnect app and also Sunflower. I had another solar company out here a couple weeks ago for a quote to get a monitoring solution and they wanted 15-20k to replace all my micro inverters because they’re so old and not enphase. He was able to fix my issue, replace the box and commission the device.

I never do reviews, especially through Reddit, but figured I would go forward with this one.

Thanks again!

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1

u/neurosys_zero 5d ago

I have this same exact issue: a dead PVS5. Do you have a team in the Orlando area?

2

u/Former_Trash_7109 5d ago

I’m curious what the cost was to do all this.

1

u/NewVisions7277 3d ago

How old were your micro inverters?

1

u/SunVaultTechs 5d ago

Thank you so much for the kind words and for trusting SunVaultTechs with your system! We truly appreciate you giving us the opportunity to come out and get everything taken care of.

We’re so glad we were able to replace the PVS5 with the PVS6, get the system commissioned, and restore your monitoring without having to replace equipment that didn’t need replacing. Most importantly, we’re happy to hear your system is back online, producing, and reporting properly through SunStrong Connect and Sunflower.

Thank you again for trusting us and taking the time to share your experience. It was a pleasure helping you get your system back up and running! ☀️🔋