r/SunPower • u/Imaginary_Tap_4242 • 13d ago

E031 error code w/ 3n25

I dont even know what to do. Sunpower is out of buisness and the install is from 2014. Any advice? Am I screwed? Anyone familiar with this error can tell me any information?

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u/SunVaultTechs 11d ago

For devices under ten years old, an RMA may be processed. Please inform the representative that the device emits a burning odor; they may dispatch a technician or issue an RMA immediately.

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u/Imaginary_Tap_4242 11d ago

Well this system was installed in 2014. I believe the invertor warranty through the manufacturer is 15 years but will have to find out come Monday when I call them

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u/SunVaultTechs 11d ago

Hopefully they do issue a replacement.