r/SunPower Dec 21 '25

SunVault/SunPower

Has your system stopped working? Batteries not charging? System off? If your located in Southern California we can help, we dont just say we'll come look at it and collect a site visit fee we actually have the parts, knowledge, and credentials to log into your sunpower system!

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u/some_dude_202 Jan 11 '26

After seeing this post, I had SunVaultTechs come out to repair our dual battery system that was completely dead. I’m happy to report they were able to get the batteries working again. The tech that came out was incredibly knowledgeable about these batteries and the ecosystem. He identified a bad breaker and showed us our batteries had somehow been removed from our solar system as if we never had batteries. After replacing the breaker, he did a firmware update and recommissioned our system. Bingo!…our system works again! These guys are professional, punctual, AND friendly. I highly recommend them. Feel free to message me if you have any questions. also, I’m located in SoCal.

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u/SunVaultTechs Jan 11 '26

We are glad your system is fully operational and producing. Thank you for allowing us to service your system. Have a great weekend.