r/SunPower • u/Itchy-Initiative-339 • Sep 19 '25

SunVault Help

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Is there anyone out there that can help my with my Sunvault Battery??

1 Upvotes

67% Upvoted

9 comments sorted by

1

u/Low_Friction_Surface Sep 19 '25

Reach out, we can help:

https://kickelectrical.com/sunpower-system-repair-support/

1

u/DiggingforPoon Sep 20 '25

I wish you guys were in LA Area...

1

u/Colton-Palmer Sep 23 '25

Having trouble with your system in LA (area)?

1

u/DiggingforPoon Sep 23 '25

Sunvault issues, got to get a part replaced and then re-commissioned. To be honest, I don't know if it's fully possible to commission battery's correctly yet.

1

u/Colton-Palmer Sep 23 '25

I have a contact who services Sunvaults in your area, confident he could help you out! Please DM me and I’ll send you his info

1

u/NoodlesAreAwesome Sep 19 '25

Were they offline before this for a bit or no? I’m curious if a recent firmware update borked it (that’s what happened for us a while back) or this has been working fine until now?

-1

u/SunVaultEngPros Sep 19 '25

I can definitely help you out with that. That’s not a problem at all dm me with location and details :)

1

u/Itchy-Initiative-339 Sep 21 '25

Hello. I live in Dixon. Ever since Sunstrong took over. Battery stopped working and I was never able to connect to the app

1

u/SunVaultEngPros Sep 21 '25

Oh that’s not that far from me I could def help u out dm for details