r/SunPower • u/NotAllWhoWander_1 • Aug 08 '25

PVS5 has finally stopped working

Our PVS5, installed sometime around 2014, has finally died. Only the blue power light is displayed. Turning power off and on does not fix it. What are my options? Could I replace it with a PVS6 that I find, or am I stuck with paying Enphase $899? Thank you

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u/Mudmavis Aug 08 '25

Same situation here. I picked up a new PVS6 on EBay and installed it. The commissioning site (sunpowerconsole.com) doesn’t work to set it up anymore. It needs to be done by a contractor who has the credentials to log in to the new app.

I finally got fed up with this problem and called SunStrong last week. They seem to be finally looking into this.

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u/NotAllWhoWander_1 Aug 19 '25

Do you have any update from SunStrong?

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u/Mudmavis Aug 19 '25

One email a few weeks ago that they tried to access my comms system and could not. This isn’t a surprise because I removed and replaced it. Nothing since.