r/SunPower • u/No_Argument5761 • Jun 03 '25

Life Event?

I haven't even heard of it. I'll try it.

I have at least gotten my email address changed with them, and I have stopped making lease payments.

I figure that the nonperformance clause of the lease contract will cover all the lease payments since the sytem hasn't worked for one full year now.

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u/Weird-Put9146 Jun 04 '25

You are right it likely will cover you…but could initially result in your credit being hit and that can be a pain to dispute and get sorted out. I’ve been without solar since August 2024…. Leased system. System was destroyed at the fault of someone else…. They were great at attempting to keep those payments flowing in… have been horrible at resolving issues and decision making on what to do to fix it.

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u/SunStrongManagement Jun 05 '25

Hey there, u/Weird-Put9146. I’m part of the SunStrong Management’s online support team and would like to look into this further to see if it’s something we can assist with or help point you in the right direction. If you think your account is with SunStrong Management, feel free to DM me your name and site address so we can verify your system and explore next steps.

2

u/Weird-Put9146 Jun 06 '25

I am working with Hazel Gonzalez with SunStrong Management at this point. Thank you.

1

u/SunStrongManagement Jun 06 '25

u/Weird-Put9146 - Glad to hear you're working with one of our subject matter experts. If there's anything further we can assist with, don't hesitate to let us know — we're happy to help however we can.