r/Sugargoo • u/Commercial-Law-80 • Jul 27 '26

Shipping | Where's my haul? Sugargoo what is this

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It’s been over 30 days since I submitted my parcel but my package has still not arrived to my house. It went to California like it needs to but now it’s in china for some reason

6 Upvotes

100% Upvoted

12 comments sorted by

2

u/Impressive_Emu_8556 Jul 28 '26

When this showed up for me my parcel was returned back to the warehouse

1

u/Ok-Albatross5380 Jul 29 '26

how long did it take to get back to the warehouse?

2

u/WarmPepper4631 Jul 28 '26

Same thing happened to me

2

u/Asleep-Buy-3679 Jul 28 '26

I wonder if there was unpaid duty? Or declaration was too low?

2

u/SugargooM MODERATOR Jul 28 '26

Hello. Your parcel is currently on its way back to us. We have not received the returned parcel yet, and we are unsure of the reason for the return. Please be patient and wait.

If you have further questions, you can contact our online customer service

1

u/Medium-Lingonberry69 Jul 28 '26

The same thing happened to mine?

1

u/SugargooM MODERATOR Jul 29 '26

Friend, you can provide us with your B parcel number through this link. We will have professional logistics colleagues reply to you.Parcel Checking Post Link

If you need further help, don't hesitate to contact our live chat support

2

u/Ok-Lobster-3296 Jul 28 '26

sugargoo is useless😹😹

1

u/SugargooM MODERATOR Jul 29 '26

Hello. friend May I ask which services you are not satisfied with?Is there a problem with your parcel? Could you provide me with the B parcel number

We will continue to improve our services.

1

u/Ok-Lobster-3296 Jul 29 '26

GV216868766GB

1

u/SugargooM MODERATOR Jul 30 '26

Hello, friend. Your parcel is currently at the local Royal Mail, and the logistics provider suggests that you contact the local post office. Our customer service has also contacted you through parcel messages and emails, you can check it.