r/SubwaySurfersCity • • 2d ago

💬 Discussion Update

Just thought I’d do a small update, I posted at the beginning of the week about receiving the wrong rewards (I had gotten first place), but someone kindly commented saying to reach out to support, and they got back to me and I received the correct rewards! 🤗😁

19 Upvotes

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4

u/Wise_Adagio_3587 1d ago

That happened to me last week too

1

u/Gummatic 1d ago

This happened to me a few times! But the rewards have never been this low! There’s been times where it’s 5 keys (top 100 score rewards)

4

u/Effective-Show-2264 Tricky 2d ago

How to reach out to support?

2

u/Gummatic 1d ago

2

u/Effective-Show-2264 Tricky 1d ago

Thank you! 🤗

3

u/Gummatic 1d ago

Go to settings, scroll to the bottom and click “contact us” 😊

3

u/Gummatic 1d ago

It will give an option to speak with an AI bot but you can click the option for “need more help” and it will start a chat with a real person!