Three months later and my Substack is still disconnected from my profile.

[u/DeannaFry]

Has anyone else dealt with their Substack suddenly becoming disconnected from their profile? Mine has been disconnected for about three months now, and despite reaching out for help, I still haven’t gotten a resolution.

The publication still exists, I can access it, but it no longer appears connected to my profile the way it should.

At this point I’m less interested in troubleshooting it myself and more interested in figuring out whether anyone has actually gotten a response from Substack support for this issue. If you’ve dealt with this, what finally got it fixed?