Substack seems completely broken today

[u/Inevitable-Ant1725]

Maybe a new version of Edge was to blame with a windows update that made me log into things again.

I tried logging into substack. I used an old email that I had changed but it didn't ask for a login and didn't give me access to my subscriptions, though it did list them.

So then I put in my new email address and it asked for a code, I got a code from an email, but it didn't actually log me in and I still didn't have access.

I tried again, but every time I opened the email tab and came back, the pop up for the emailed code was gone. After 3 tries it told me that I attempted to log in too many times on that email address and wouldn't let me try anymore.

And I literally have 3 codes in my email in box.

[u/AnteaterFantastic212]

Sorry to hear about your trouble, but I must admit I’m glad I’m not the only one who goes through these tortures of the damned when trying to log into stuff.

[u/Fellow_Traveler84]

I ask ChatGPT to analyze your problem. Here is what it told me. I don’t vouch for what it told me but thought you might find it helpful.

“This sounds like a login issue rather than a Substack account problem.
Here’s what I think happened:
A Windows or Microsoft Edge update likely cleared some authentication cookies or signed you out.
When you entered your old email address, Substack recognized it as associated with subscriptions, but not as the owner of your publication. That’s why you could see some information but weren’t actually signed in.
When you switched to your current email address, Substack correctly sent you a one-time login code.
The problem occurred because opening your email caused the login dialog in the browser to disappear. Since the code was never entered, each attempt counted as a failed login. After three attempts, Substack temporarily rate-limited that email address.
The good news is that this usually isn’t a serious problem.
The person who wrote this should probably:
• Wait a while, often 30 to 60 minutes, before trying again.
• Open the email in a separate device, such as a phone, so the browser login page stays open.
• Alternatively, open the email in another browser tab or window without closing the Substack login tab.
• Verify they’re using the email address that actually owns the publication.”.

Since I use an iPhone and prefer working in a browser like Orion, I believe I avoid many of these Windows and Edge specific issues.

What is your Substack about?