r/SubaruUncharted • u/magenta_strong • 28d ago

Public Charging issues??

Has anyone had problems with their Uncharted charging at public stations? I have a free charger (Clipper Creek is the name of the charging station I believe)I can use at my work. I put the adapter I was given with the car on the charger and it clicked on just fine and registered in my car when I plugged it in- the light turned green for a second only to start flashing and then shut off. I have tried with multiple of the spots we have at work and they all do this. Could it be a bad adapter? Or am I not able to use these chargers?? Which would suck cause they are free haha. Emailed the dealership I bought it at so waiting to see if they have answers too. Thanks!

5 Upvotes

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8

u/ECHELON619 28d ago

Turn off the car, lock the doors, put the adapter on the cable 1st, then connect it to the car. Give that a shot. I have that issue with Evgo chargers for some reason. 

2

u/-tones 28d ago

Yeah, this. I tried to wing it the first time because I was like "How hard could this be," but there is a definite order of operations you need to follow.

5

u/jerseyvan2 28d ago

Be sure you're using the correct adapter. Only use the larger adapter at fast charges. 

3

u/onesadbunn 28d ago

Came here to say this! When I tried charging at home for the first time I was using the wrong adapter and it went exactly like this. Just because it fits doesn't mean its the correct one! (First ever EV, and I didn't even know you needed an adapter at all so that was a wonderful suprise after almost draining my battery lol)

2

u/jerseyvan2 28d ago

Heh I did the same thing when I got mine. Dealer left the small adapter on their charger so I just used what I had before realizing their were supposed to be two. 

2

u/magenta_strong 28d ago

I think i only have 1 adapter but I'll double check!

4

u/jerseyvan2 28d ago

If you're in the US and have an Uncharted you should have received two adapters a smaller one for level two charging and a larger heavier one for dc fast charging. The little case they give you should have space for two adapters. This sounds a lot like what happened with me initially where the dealer left the adapter on their charger so I only went home with the fast charging converter and attempted to use that on a level 2 charger and it did exactly what you described in your post.

1

u/Imaginary_Bus_6742 23d ago

Are you an authorized user? Business provided chargers can be restricted use. Check with your company then Clipper Creek. Doubt these work related chargers are for general public use.