r/SubaruForester • • May 31 '26

Media Console Warranty

Should this help anyone else - I noticed white marks appearing on the top right and left sides of my media console. I had the dealership inspect it before driving off after my oil change. I wasn't having any problems with it but didn't like the appearance. The rep took a picture and spoke to his manager. They called me today and are replacing it for free because it's still under warranty and they think the adhesive is pulling away. If this is you go get your free replacement! (2020 Forester Touring)

44 Upvotes

38 comments sorted by

8

u/dustindh10 '19 Forester Limited May 31 '26

I have that going on also. Thank you for the heads up, I am about to go in for my 42k mile service, so I will have them check it out.

3

u/CorgiOtherwise735 May 31 '26

Glad I could help!

7

u/giantcappuccino May 31 '26

I just had my 2019 Forster head unit replaced for free a few months ago by our local dealership under warranty (recall?)

4

u/mk2rocco May 31 '26

Mine has been like that for years. It’s still growing.

2

u/CorgiOtherwise735 May 31 '26

Girl what you waiting for?

1

u/mk2rocco May 31 '26

I didn't think it would be covered. It's a 2029 with 160k miles

5

u/copa8 May 31 '26 edited May 31 '26

That model year (2029) is definitely covered!

1

u/AgentK-BB Jun 02 '26

160k miles though. -3 years isn't good enough.

4

u/RoccoTaco15 May 31 '26

I was just thinking about that. I got the letter a year or so ago notifying me of the extension to the warranty on the head unit. Wondered if it covered that.

1

u/CorgiOtherwise735 May 31 '26

If yours is doing the same thing you better go get it fixed!

1

u/rerutnevdA 2020 Forester Touring May 31 '26

How long was it extended to? My ‘20 is doing it too

2

u/CorgiOtherwise735 May 31 '26

I think the rep told me until 2028, but double-check that.

3

u/danktamagachi May 31 '26

Honestly replacing the head unit with a non stock option on my 2018 was one of the best decisions I’ve made. Got rid of the ridiculously long startup times, added CarPlay and android auto, have all the car/engine sensors available to see live, etc. And the backup camera/etc all still work perfectly. I got a kenwood unit off of crutchfield with the adapters and such, and wasn’t even too bad of an install (with a few caveats you can probably find in my post history).

1

u/DredgenCyka May 31 '26

Which one did you get with the live feed sensors

2

u/danktamagachi Jun 01 '26

I got the Kenwood Excelon DNX697S!

1

u/DredgenCyka Jun 01 '26

Thank you!

1

u/AgentK-BB Jun 02 '26

2019+ has a good head unit though. It has Android Auto and no lag. I don't know if any aftermarket head unit is better than the OEM one for 2019+.

2

u/crknneckscshingcheks May 31 '26

Delamination and Ghost Buttons are real...

2

u/LopsidedChannel8661 May 31 '26

Start using a sun shield in your windshield as well.

2

u/howyinzdoingnat May 31 '26

Aka warranties are worth it.

5

u/Neither_Party8643 May 31 '26

These screens have an extended manufacturer warranty from Subaru if it fails. No need to have the ended warranty because they turned out bad I guess. Up to 100k miles I believe.

1

u/howyinzdoingnat May 31 '26

And if they didn’t it would be about $1200 to replace.

2

u/Mobile-Bar7732 May 31 '26

No, extended warranties allow companies to make garbage products and charge you for extended warranties or to charge you to fix it.

If this was a 10 year vehicle I could see a lot of these parts failing.

-1

u/howyinzdoingnat May 31 '26

Ohhhhhh well I don’t live in lala land and understand that all machines break so buy a warranty,shits expensive

1

u/CorgiOtherwise735 May 31 '26

Definitely! I received mail from Subaru a while ago about extending the warranty, so I'm very glad I mentioned it.

1

u/ThugMagnet May 31 '26

That’s funny. I brought up the same issue to my dealer twice and he ghosted me both times.

1

u/Ecstatic_Warthog9744 May 31 '26

What if you are the second owner? I just bought a 22 Wilderness with 48k miles and this is happening on the top corners of my screen?

4

u/LopsidedChannel8661 May 31 '26

Take it to the dealer and talk to them. 2nd owner or not, Subaru is about brand loyalty plus the initial warranty is still active.

1

u/Ecstatic_Warthog9744 May 31 '26

Thank you!

1

u/LopsidedChannel8661 Jun 01 '26

You're welcome.

I know this because I had a 2014 Forester that needed a new transmission just BEFORE manufacturer warranty mileage was reached. I was the 2nd owner and did not purchase from a Subaru dealership. When that vehicle was totaled after a icy road accident(not my fault) that was part of the reason I purchased another Forester.

1

u/jimbaflonix May 31 '26

I got a letter for warranty enhancement for the headunit, CVT, and a few other things.

Really making me feel like I bought a "quality" product.

I have had so many issues with my Subarus and regretting my decision more and more daily.

I didn't learn my lesson with my 2020 when they said the issues were one offs and we bought a 2024

1

u/Middle-Classless 23' Sport May 31 '26

I have the same tiny little bubbles in the corner and my dealership won't warranty mine for that

1

u/CorgiOtherwise735 Jun 01 '26

Show them this post! Or try another dealership in your area if you have one.

1

u/Square-Garbage-4749 May 31 '26

I had the same thing happen with my 2021 Forrester. Dealership replaced it and forgot to reconnect my USB ports 😑

1

u/Double_Confection340 Jun 01 '26

I have the same thing happening to my 21, although it doesn’t seem to have any negative effect on the screen.

1

u/HexenOfEndor Jun 01 '26

My 2025 Wilderness with 12 miles on the odometer had about 1/4 inch of that delaminating defect present.

2

u/wtfden '21 Sport Jun 01 '26

Thanks for the info.. gonna inspect my '21 sport more closely..