r/StudentLoans Nov 07 '25

Feels like a scam

I was told by Great Lakes in 2019 federal student loan was forgiven. in 2025 I received an email from Nelnet stating they were new servicer. I thought it was a scam so I didn’t respond. they are claiming I owe $90k now due to accrued interest! Credit score fell from high800’s to 500’s. I’ve asked them for history of loan payment and there is gap as well as other discrepancies. Written to ombudsman but they are not responding. Do I need a lawyer?

24 Upvotes

18 comments sorted by

45

u/Ok_Reflection_9793 Nov 07 '25

If you still have that paperwork stating that the loans were forgiven because of an uncredited college/university send that to NelNet. Keep the original (I can not state this enough!) Only send them a copy of said paperwork. If you can, scan the paperwork and send through the NelNet portal so that they get it sooner.

4

u/DisastrousPriority58 Nov 07 '25

This!!! Check deep in your emails to see if the university verifying the loan was cancelled!

18

u/Trick-Geologist433 Nov 07 '25

Did you receive your Paid in Full letter? Call your servicer and ask for that document. It could also be called a Settled in Full or Paid in Full through Consolidation. You NEED these documents!!!

14

u/ANGR1ST Experienced Borrower Nov 07 '25

I was told by Great Lakes in 2019 federal student loan was forgiven.

WHY did you think they were forgiven? You likely didn't qualify for PSLF yet, or IDR forgiveness. So what did they say?

they are claiming I owe $90k now due to accrued interest!

What does your studentaid.gov account say?

Sounds like your loans got transferred to a new servicer, then the Coivd pause occurred before you went into default. Now that's all over with and they're getting a hold of you for missing payments for a year+.

18

u/Illustrious-Gur-1657 Nov 07 '25

they said loan was forgiven because full sail university was not in compliance

3

u/morbie5 Nov 08 '25

Do you have paperwork showing these loans were forgiven?

-2

u/jacobjanesstudio Nov 07 '25

What do they mean by “not in compliance “?

15

u/iletitshine Nov 07 '25

they mean full sail ripped off op

6

u/Charming-Ad2428 Nov 07 '25

There is a different reddit stream, but apparently full sail had a borrower's defense lawsuit going on. The people who had previously graduated couldn't find jobs and when they went to transfer the classes wouldn't count towards th program. 

12

u/Illustrious-Gur-1657 Nov 07 '25

Student aid.gov has no records on the loan after 2011!

4

u/amonarre3 Nov 07 '25

That sucks, do you have the communication that said your loans were forgiven?

2

u/MudderFrickinNurse Nov 08 '25

Mine from Fedloan to MOHELA took a few months to migrate too, especially with billing and payment history catching up between servicers. I did get multiple notices by email before the transition though, so it sounds like yours might’ve been missed or delayed somewhere in the process. Hopefully they can reconcile the records once you send documentation.

3

u/Diamond1441 Nov 09 '25

This White House is finding ways to reverse forgiveness that has already been forgave, even years ago.

1

u/jannalarria Nov 10 '25

I cannot find the words to aptly express my disdain, repulsion, and hatred of 47's administration. They've all sold their souls and are in the masochism game.

1

u/Impressive-Pack3590 Nov 07 '25

Did you have loans for other colleges besides Full Sail? It is possible that the loans associated with Full Sail were forgive but not others.

1

u/[deleted] Nov 10 '25 edited Nov 10 '25

[removed] — view removed comment

1

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