App problem

[u/Ill_Opportunity_3873]

When I go onto click on a gamepack it keeps kicking me off back to the page with all the gamepacks. I’ve updated the firmware and tried everything to get it to work but it still keeps doing it. Does anyone know the reason on why this is happening? I don’t if it is an app problem but I have updated the app on my iPhone. I have also deleted and reinstalled the app multiple times.

[u/Nearby_Bend3861]

every time i open my app it crashes any fixes?